Parcel Panel Order Tracking

Parcel Panel Order Tracking

Avis (5 013)

Note globale
5
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
25 décembre 2021

would leave 1 star if I could. signed up on a free plan which is supposed to have a quota of 20, however after installing the app it showed 0 as quota available. Very misleading money grabbers. Stay well away!!!

Nutriop Longevity
Royaume-Uni
15 jours d’utilisation de l’application
Channelwill a répondu 26 décembre 2021

Hello there!

Lexie here from Support Team. Thank you for taking the time to share your valuable feedback on Parcel Panel with us. I'm sorry to hear about the issues you are ...

Modifié le 14 février 2024

Update to reply: Track my orders in real-time means customers see real-time tracking of the parcels! This doesn't not mean Shopify sync. Please amend your misleading wording to state it means Shopify sync and NOT courier tracking.
I also suggest you amend your chat support practices as they are extremely pushy for positive reviews by yourselves, therefore skewing the ratings.

Misleading ...

Very Important Pets
Royaume-Uni
9 jours d’utilisation de l’application
Channelwill a répondu 13 février 2024

Hi there,

Thank you very much for your feedback.

We want to kindly clarify that "Track my orders in real time" means that we sync your orders from Shopify to Parcel Panel in ...

30 mars 2021

Do not install this app. The customer service is cheap. They invest money in cheap labor with poor quality.
Please, download better apps to track your orders.

Sophie's Essence
États-Unis
2 jours d’utilisation de l’application
Channelwill a répondu 30 mars 2021

Update:

Hi Sophie's Essence,

I just found you have reinstalled ParcelPanel, thanks for your trust, really appreciate that, so we can discuss a particular solution specially ...

12 février 2021

GARBAGE APP - After installation only seeing the message parcel panel uses cookies and If you use Safari 11 or later, go to the Preferences section of your browser settings, open the Privacy tab and uncheck the Prevent cross-site tracking checkbox. Couldn't find the dashboard option to setup my page. I reopened the app but nothing worked. Not Worth the Penny

Uniqcarts
Inde
11 minutes d’utilisation de l’application
Channelwill a répondu 12 février 2021

Hi team,

ParcelPanel support team here, sincerely sorry for the inconvenience.

One of our support team has emailed you, please have a check.
We can solve the issue for you.

...

16 février 2019

App does not work. Followed install directions exactly. track order page just shows a bunch of chinese symbols at upper left on a white blank page. Useless!

JandK Shops
États-Unis
9 minutes d’utilisation de l’application
Channelwill a répondu 5 mars 2019

Hi, I am sorry for the inconvenience. We check our records and test again in many shops. But we didn't see the issue you mentioned. You can contact us for support, we will do ...

Modifié le 27 avril 2022

UPDATE: unfortunately, the app integration with klaviyo went crazy after some adjustments the tech team did. Some of our customers received more than 51 times the same shipping email in several minutes. Others received a delivery failure when the order was still in transit. Created support debt and had to work overnight to disable flows and make replacements.
The app works, but here are quite a ...

Canvas by Numbers USA
Espagne
Channelwill a répondu 24 décembre 2021

Hello there!

Lexie here from Support Team. Thank you for taking the time to share your valuable feedback on Parcel Panel with us. I'm sorry to hear about the issues you are ...