Parcel Panel Order Tracking

Parcel Panel Order Tracking

Avis (4 617)

Note globale
5
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 2 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 0 % des avis sont des avis à 1 étoiles
26 avril 2019

Really good app. Good customer service. It is a shame that the only way to contact is email, but they were very helpful. Good app.

Delight Lashes
Corée du Sud
Environ 2 mois d’utilisation de l’application
Channelwill a répondu 26 avril 2019

Thank you so much for your review! Glad we can help.

6 avril 2023

L'application est super bien, j'ai rencontré un petit problème pour la mise en place de mon lien de suivi de commande mais le support a été très rapide et a m'a aider à résoudre le problème.

VentilBreez
France
Environ 2 mois d’utilisation de l’application
Channelwill a répondu 8 avril 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

11 juillet 2023

HORROR - DO NOT INSTALL
(writing this from my 2nd store)

I thought this app works for a long time, and I've turned on option so my customers get notified when their order is Ready, In transit or Delivered.

But this fkin app does not work. It said Order READY all the time when the clearly orders were delivered and my customers opened up disputes few days before they recieved their orders and they all won dispute causing me to lose thousands of USD because of this fked up app. DO NOT INSTALL TRUST ME:

You'll regret it, it's full of bugs and doesn't track properly. I'm going to take legal action against this app and they'll see how it is whne you get fked up

Provocia
États-Unis
Environ 2 mois d’utilisation de l’application
Channelwill a répondu 12 juillet 2023

Hi there,

Thank you for your trust and taking the time to leave a valued feedback for us. We are terribly sorry for the inconvenience and troubles caused to you.

After thoroughly reviewing your accounts, it appears that the problem you're encountering is due to a mismatch between couriers. We have solved this issue already and all your orders are updated with the latest tracking info, you could confirm it on your side. And this issue will not happen again in the future, you could rest assured of that. In terms of the detailed reasons and solution, we have explained to you through our official email, please kindly check your mailbox.

Sincerely apologize that we fell short of your expectations.🙇 And much appreciated for your patience and understadning.

Kind regards,
Parcel Panel

11 décembre 2021

Really great app. It works very great. And the support is very quick in case of issue. I recommend it. It also reduced the amount of customer emails since you can customize and translate your tracking updates

Freelastics
Allemagne
Environ 2 mois d’utilisation de l’application
2 octobre 2022

L'appli est vraiment top et fonctionne super bien, c'est parfait pour que nos clients puisse avoir le suivi de leurs commandes !

Andsca
France
Environ 2 mois d’utilisation de l’application
Channelwill a répondu 3 octobre 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

8 mai 2024

Amazing Customerservice!

LogikaNL
Pays-Bas
9 octobre 2022

amazing customer support. definetly recommend the app for its easy, fast and UI friendly that fits very well for my ecommerce :)

Homenell
Espagne
Environ 2 mois d’utilisation de l’application
Channelwill a répondu 9 octobre 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

2 avril 2023

Very good customer service - easy to use plugin! customers will be able to easily track their orders! Thank you

EcoRiders Online
Australie
Environ un mois d’utilisation de l’application
Channelwill a répondu 2 avril 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

22 septembre 2022

Amazing app, clean interface, will go well with any shopify store theme. Professional UI for a good customer experience. Fantastic customer support

Keyring Spinner
Royaume-Uni
Environ un mois d’utilisation de l’application
Channelwill a répondu 22 septembre 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

7 octobre 2022

It's a great app and it fullfills all of your wishes
and the support team is also great especially mig helped me alot

Puppystique
Autriche
Environ un mois d’utilisation de l’application
Channelwill a répondu 8 octobre 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel