Parcel Panel Order Tracking
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Really good app. Good customer service. It is a shame that the only way to contact is email, but they were very helpful. Good app.
Thank you so much for your review! Glad we can help.
HORROR - DO NOT INSTALL
(writing this from my 2nd store)
I thought this app works for a long time, and I've turned on option so my customers get notified when their order is Ready, In transit or Delivered.
But this fkin app does not work. It said Order READY all the time when the clearly orders were delivered and my customers opened up disputes few days before they recieved their orders and they all won dispute causing me to lose thousands of USD because of this fked up app. DO NOT INSTALL TRUST ME:
You'll regret it, it's full of bugs and doesn't track properly. I'm going to take legal action against this app and they'll see how it is whne you get fked up
Hi there,
Thank you for your trust and taking the time to leave a valued feedback for us. We are terribly sorry for the inconvenience and troubles caused to you.
After thoroughly reviewing your accounts, it appears that the problem you're encountering is due to a mismatch between couriers. We have solved this issue already and all your orders are updated with the latest tracking info, you could confirm it on your side. And this issue will not happen again in the future, you could rest assured of that. In terms of the detailed reasons and solution, we have explained to you through our official email, please kindly check your mailbox.
Sincerely apologize that we fell short of your expectations.🙇 And much appreciated for your patience and understadning.
Kind regards,
Parcel Panel
Je voulais Retirer "Powered by ParcelPanel" et la personne a été très réactifs je lui donne cinq étoiles.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Really great app. It works very great. And the support is very quick in case of issue. I recommend it. It also reduced the amount of customer emails since you can customize and translate your tracking updates
L'appli est vraiment top et fonctionne super bien, c'est parfait pour que nos clients puisse avoir le suivi de leurs commandes !
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Amazing Customerservice!
amazing customer support. definetly recommend the app for its easy, fast and UI friendly that fits very well for my ecommerce :)
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Amazing app, clean interface, will go well with any shopify store theme. Professional UI for a good customer experience. Fantastic customer support
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
It's a great app and it fullfills all of your wishes
and the support team is also great especially mig helped me alot
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Nice app with efficient support! A lot of useful features and a great interface.
Strongly recommend this app.