Parcel Panel Order Tracking , 리뷰 3,045개

Your customers support is very good thank you for your time !

It was great

its really quick and good way be assisted

Jessca was very nice

So Far I've just been using for minutes - but support has been fantastic - very responsive and able resolve 95% of my issues - there is 1 supplier that I use that is not supported here in NZ - I will leave a more informed review after using it in the front lines!

Nice.

Function wise it's pretty good.
Frustratingly they are quick to remind you to upgrade when you reach the limits of a plan, but they don't automatically reduce the amount you pay if your orders that month fall short of the tier you're in. Looking back at the past few months I can see that we've lined the pockets of Parcel Panel with $100s of unused credits because they told us we needed to upgrade the plan when really we didn't.

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Update: since writing my original review, the PP team reached out to refund about 1/4 of the over payments I made this year (paying for tiers that I wasn't using). They have also created a bespoke plan for me which has made the whole PP experience a lot more cost effective.

Good.

This is my inaugural attempt at configuring it on my Shopify store, and I found it to be user-friendly and a valuable addition to our website.

Amazing app, it helped me a lot and helped my customers to track their parcels easily, but the price of the Enterprise plan is expensive, otherwise everything is amazing.