Parcel Panel Order Tracking

Parcel Panel Order Tracking

Recenzje (4 204)

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11 lipiec 2023

HORROR - DO NOT INSTALL
(writing this from my 2nd store)

I thought this app works for a long time, and I've turned on option so my customers get notified when their order is Ready, In transit or Delivered.

But this fkin app does not work. It said Order READY all the time when the clearly orders were delivered and my customers opened up disputes few days before they recieved their orders and they all won dispute causing me to lose thousands of USD because of this fked up app. DO NOT INSTALL TRUST ME:

You'll regret it, it's full of bugs and doesn't track properly. I'm going to take legal action against this app and they'll see how it is whne you get fked up

Provocia
Stany Zjednoczone
Około 2 miesiące korzystania z aplikacji
Channelwill odpowiedział(a) 12 lipiec 2023

Hi there,

Thank you for your trust and taking the time to leave a valued feedback for us. We are terribly sorry for the inconvenience and troubles caused to you.

After thoroughly reviewing your accounts, it appears that the problem you're encountering is due to a mismatch between couriers. We have solved this issue already and all your orders are updated with the latest tracking info, you could confirm it on your side. And this issue will not happen again in the future, you could rest assured of that. In terms of the detailed reasons and solution, we have explained to you through our official email, please kindly check your mailbox.

Sincerely apologize that we fell short of your expectations.🙇 And much appreciated for your patience and understadning.

Kind regards,
Parcel Panel

7 lipiec 2023

Excelente la atencion por parte de asistencia, fue genial y de mucha ayuda
aclararon todas mis dudas

Tsunami
Kolumbia
Około 2 miesiące korzystania z aplikacji
Channelwill odpowiedział(a) 7 lipiec 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

18 wrzesień 2023

Amazing customer support!

EVERSTORE
Polska
Około miesiąca korzystania z aplikacji
9 październik 2022

amazing customer support. definetly recommend the app for its easy, fast and UI friendly that fits very well for my ecommerce :)

Homenell
Hiszpania
Około 2 miesiące korzystania z aplikacji
Channelwill odpowiedział(a) 9 październik 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

22 maj 2023

Die Benutzeroberfläche ist intuitiv und benutzerfreundlich. Ich schätze besonders die präzisen Standortinformationen und die schnelle Aktualisierung der App. Darüber hinaus ermöglicht sie auch das Setzen von Benachrichtigungen

Wuffioo
Niemcy
Około miesiąca korzystania z aplikacji
Channelwill odpowiedział(a) 26 maj 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

2 kwiecień 2023

Very good customer service - easy to use plugin! customers will be able to easily track their orders! Thank you

EcoRiders Online
Australia
Około miesiąca korzystania z aplikacji
Channelwill odpowiedział(a) 2 kwiecień 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

22 wrzesień 2022

Amazing app, clean interface, will go well with any shopify store theme. Professional UI for a good customer experience. Fantastic customer support

Keyring Spinner
Wielka Brytania
Około miesiąca korzystania z aplikacji
Channelwill odpowiedział(a) 22 wrzesień 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

7 październik 2022

It's a great app and it fullfills all of your wishes
and the support team is also great especially mig helped me alot

Puppystique
Austria
Około miesiąca korzystania z aplikacji
Channelwill odpowiedział(a) 8 październik 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

15 lipiec 2021

Nice app with efficient support! A lot of useful features and a great interface.
Strongly recommend this app.

Galaxone
Singapur
Około miesiąca korzystania z aplikacji
9 sierpień 2023

la meilleur et de loin !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

La Lumiere Design
Francja
Około miesiąca korzystania z aplikacji