Parcel Panel Order Tracking
Atende aos mais altos padrões de qualidade da Shopify nos quesitos velocidade, facilidade de uso e valor do lojista
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does its job, basically.
Careful, it does NOT cover the detailed tracking status translation.
The "Tracking translation strings" function described here doesn't work:
https://docs.parcelpanel.com/article/6#Part%203.%20Translation%20strings
It can only translate a full string (without any auto generated names in it, such as city names, country names etc...). Therefore any tracking status including an auto generated word (at least 50% of the tracking status), can't be translated properly.
I hope it can be fixed someday, you guys just need to allow a "partial" tracking status string translation. I am not a soft dev myself but it doesn't seem to be a huge challenge.
Greetings!
We sincerely appreciate your support for our app. Your feedback is also highly valued. We are excited to share that we have launched a new feature this year – automatic translation of tracking details – which has been well received by many of our users. We are grateful for your suggestion to improve our app. We hope you will continue to explore our platform and share your valuable suggestions with us.
We hope you have been enjoying your experience so far. We just wanted to check in and see if you are satisfied with the various features and the support we provide. If there are any issues or concerns that arise, please know that you can always reach out to us for assistance. Our team is always here, with a smile on our faces, ready to help resolve any problems that may come your way. You are a valued member of our app community, and we want to make sure you have the best possible experience. Thank you for being a part of our app family.
Best Wishes,
ParcelPanel Team
Muy buena!! tuve ayuda en linea y excelente el sistema de ayuda.
Me gusto mucho el trato y la app es facil de usar.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Support war bisher super :))
Ich wurde gleich angeschrieben und Hilfe angeboten. Die Fragen wurden rasch geklärt und zusätzliche Angebote gemacht. Vielen Dank!
Thank you for sharing your positive experience with our support. We appreciate your feedback and hope to continue providing excellent service to our users.
好友推薦了這個軟體，客服服務很專業，還能根據我回覆的語言，為我隨時轉換語言和推薦該語言專業的夥伴。
軟體非常好用，界面清楚易懂，對於剛起步的創業者來說，免費的版本夠用，若要再更多功能的話，升級付費的費用也是可以負擔的起。
當我不知道如何操作時，客服人員也能很專業又迅速地回覆我訊息，讓我感到很安心。 最讓我驚豔的是Lexie一開始和我說英文，知道我會華語之後，"主動"說可以轉換語言回華語，實在太開心了！對於我在界面內點選的任何問題，Lexie都會一一記得，主動提醒我。真的很感激~
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Parfait pour débuter une boutique en ligne. Configuration très simple et accessible. Les clients seront contents de suivre leurs commandes :)
Bonjour à tous!
Merci beaucoup d'avoir pris le temps de nous faire part de vos commentaires sur Parcel Panel. Nous continuerons à fournir de meilleures fonctions et un meilleur service à nos clients comme vous.🤗
Si vous avez besoin d'une autre assistance, n'hésitez pas à nous contacter sur le chat en direct.
Cordialement,
Parcel Panel
We are new and excited to use the Parcel app. So far customer service is amazing, specifically our interaction with Leslie. Thank you!!
Excellent, je recommande pour votre site internet et votre service client, le suivi des commandes est parfait.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Great app! Superb customer service! They have indeed exceeded my expectations. The app is intuitive and is a good fit for my store.
The app was of great help to track my order from CJDropshipping. And the customer help was great, they helped me add my tracking number to my store in no time. fully recommended.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Overall, this app worked OK, but there were consistent problems with the app not recognising the correct courier. The live chat team are helpful and were able to fix these issues when I contacted them. But every time I checked, I would find another courier that was incorrect and saying the order has not been delivered, when in fact it had been delivered. After numerous times back and forth with live chat, it appears this is an ongoing issue and I don't see the point in paying for an app when I have to constantly check if it's working properly.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel