Parcel Panel Order Tracking

Parcel Panel Order Tracking

Avaliações (4.854)

Classificação geral
5
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 2% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 0% das avaliações são de 1 estrelas
23 de julho de 2024

Great App, works straight out of the box with native email notification and status on the Shopify Admin page for all our shipments. 3rd time lucky after trying other similar apps that couldn't deliver what they advertised. Thanks

Ever Vessel
Austrália
34 minutos usando o app
17 de julho de 2024

Easy to use

Apothekry
Estados Unidos
6 meses usando o app
12 de fevereiro de 2024

It's a great app. Very easy to use, and you can set up everything in seconds. Also, customer service is great and very helpful.

Mixi Clean
Turquia
2 meses usando o app
30 de novembro de 2024

Discussion par chat au top , Cécilia à bien répondu à ma demande et est très sympa !

ORGANISAC
França
Aproximadamente 2 horas usando o app
20 de novembro de 2024

Sehr übersichtlich und schön... nette Beratung und Hilfe um halb 3 in der früh! Sehr zu empfehlen

MeowFamily
Alemanha
Aproximadamente 2 horas usando o app
20 de janeiro de 2024

This is the worst customer support ever! Hidden charges, you will be charged secretly from random things without explanation. I had spoken to Maryam and she ignored me and forgot about my support ticket. She said it would be resolved immediately and she did not respond for 40 minutes. She also did not follow up after I reminded her. Terrible customer support staff, garbage hidden fees they don't tell you about. Use other apps and AVOID this trash app. Unbelievable how people pay for their garbage app. WORST experience ever.

Berbax
Estados Unidos
4 meses usando o app
Channelwill deixou uma resposta 24 de janeiro de 2024

Hi there,

Thank you very much for your feedback, we apologize for not being able to get back to you promptly as the time you contacted us coincided with our agent shift turnaround time and there were some gaps in between.

In addition, the charges in the screenshot you provided to us include two billing cycles, this is because Shopify collects all app charges based on your Shopify billing cycle end day, not the Parcel Panel billing cycle end day. However, the calculation is based on the billing cycle of our app. These two dates are different, which can cause misunderstanding and we understand. Therefore, our team has initiated a refund for your account as soon as we receive your feedback. Please be assured that we are committed to presenting our packages more clearly.

If you have any additional questions, please don't hesitate to reach out to us. We are more than happy to assist you in any way we can.

Warm regards,
Parcel Panel Team

23 de abril de 2024

what an amazing app i loved it thank u so muh

my Blacin
Estados Unidos
7 meses usando o app
29 de maio de 2024

It is awesome working with parcelpanel. Customer support is very impressive timely replies and very collaborative. Loving there services

Freezibreeze
Paquistão
24 dias usando o app
16 de setembro de 2024

L'accueil de Parcel Panel Order Tracking par l'équipe est très agréable. J'installe l'application à l'instant mais je ne l'ai pas encore testée en réel. J'affinerai mon avis asap. Merci en particulier à Ria.

VIP
Portugal
Aproximadamente 2 horas usando o app
21 de julho de 2024

Very good support.

Luxe Drive Forge
Polônia
Aproximadamente 1 mês usando o app