Parcel Panel Order Tracking
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We had issues at the beginning but the app is working fine now! Thanks for the help!
Very much recommended!
Hi, I checked your ParcelPanel Account, the tracking shows pending because the courier Matching is not configured in the right way.
To make it right and solve your problem, you can match your Shopify Courier with Deutsche Post DHL and re-synced your order again in the dashboard.
Our auto courier detect system choose Cainiao as the courier because many dropshippers are using our APP, so if they do not set up the courier match, we will do it this way.
Now we support 500+ couriers, so the NO.1 problem of untraceable package is coused by the wrong courier matching, so, please install our app again and set up the courier matching. This problem will be fixed.
Btw, our work time is 9:00-20:30 GMT+8, we are glad to help.
great chat service !
I was really asking a difficult thing and they answered lear and fast despite my lack of knowledge !
Hello there!
Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other help, please do not hesitate to contact us on Live Chat.
Best Regards,
Mig | Parcel Panel
Great customer service! It had some questions and the customer service answered them patiently. Highly recommend.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Great app, simple set up and works flawless. No wishes left and very friendly support. I can recommend.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Mig | Parcel Panel
Would seem to be a very practical and useful tool that potential customers would appreciate....knowing is good
Hi Frederick!
Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Lara | Parcel Panel
Very fast + efficient customer service. Lara was such a sweetheart. No wait times, she went straight to helping.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Lara | Parcel Panel
Meg was very helpful when I had some questions and concerns regarding the application. The app also runs very smoothly! Would recommend
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
I really appreciate their fast customer service they provide for any question or concerns that needs immediate attention. They reply really fast and solve any issue regarding order tracking and real time synching. Big thanks to Lexie and Nona for helping me.
Hello there!
Thank you so much for taking time to share your experience on Parcel Panel with us. That is a big motivation for us to provide better apps and service for customers like you 🤗
Should you need any further support, please feel free to contact us on Live Chat.
Best Regards,
Lexie | Parcel Panel
Very good customer service and they offer a cost effective plan compared to other competitors. Everything works well.
Great APP! Do exactly what I need and it's easy to use! The service is professional and very helpful. I had some technical issues and they were resolved very quickly. Thank you for the great work!