Parcel Panel Order Tracking

Parcel Panel Order Tracking

评论 (5,013)

整体评分
5
每个评分等级的数量
  • 97% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
编辑时间:2023年6月5日

At first very bad experience with elly support agent. She just confused me and didn't understand my queries. but jessie came and helped me. she cleared my doubts and made me clear. but the app is great and has very good features.

Lusote
美国
4个月 人在使用应用
Channelwill已回复 2023年6月11日

Thank you for your feedback! We apologize for any confusion caused by our support agent, but we're glad to hear that Jessie was able to assist you and clear up any doubts you had. We're happy to hear that you're enjoying our app and that you find it to have great features. Thank you for choosing our application!

2021年1月8日

I love how simple and easy they make it to integrate to your Shopify store plus their support has been a pleasure! Great job guys!

EcstaTech | Turning On Tech
南非
3个月 人在使用应用
Channelwill已回复 2021年1月15日

UPDATE:

Hi team,

Zesuir here, the manager of ParcelPanel support team, sincerely hope you are doing very well.

Firstly thanks for your 4-star review left in Shopify App store, your feedback is significant for us to improve our service, really appreciate that.

Sincerely wondering what can we do to make your experience to a 5-star one?

Secondly, recently we specially organized a service team, carefully checked your ParcelPanel account to make sure everything is working perfectly, including the courier matching, store theme adaptability of tracking page, sync and update process, etc,.

If you have any question or concern, please feel free to let us know, we are always glad to help you.

Thirdly, 2020 has gone, Chinese New Year is coming.

On behalf of the entire development team of ParcelPanel, I would like to express our sincere wishes to you and hope that you will get better and better in the new 2021.

Stay Safe

Best Regards
ParcelPanel Support Team

2022年3月7日

The app support in prompt in their assistance and solving technical issues, which helps my ecommerce operation a lot.

RISIS.com
新加坡
3个月 人在使用应用
Channelwill已回复 2022年3月7日

Hello there!

Thank you for your valuable feedback on ParcelPanel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | ParcelPanel

2023年1月15日

Great support. Resolved and answered quickly. However I did have an issue with the tracking information which is not reliable if you dont provide Courier and Tracking Format. I do recommend to request this information by default before enabling instead of letting the app provide inaccurate tracking info.

Live Smart
美国
3个月 人在使用应用
Channelwill已回复 2023年1月22日

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

2023年9月8日

Chat is snel met antwoorden en helpt wel goed.

Storqe
荷兰
3个月 人在使用应用
2020年4月4日

Works well, my only complaint was by default it would label some tracking numbers by cainiao when the tracking number was really USPS, making the package untrackable.

Meathead Apparel.com
加拿大
3个月 人在使用应用
2023年1月29日

Ainda não consegui testar a aplicação, mas o suporte de atendimento é rápido e eficaz, parece muito bom. Espero que a app também

Ma Chère
葡萄牙
3个月 人在使用应用
Channelwill已回复 2023年1月30日

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

2023年12月23日

Nice.

Produyo
葡萄牙
2个月 人在使用应用
2023年12月16日

Your customers support is very good thank you for your time !

Your Health sky
法国
大约2个月 人在使用应用
2023年8月21日

goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

Dreams-Jewelry
英国
大约2个月 人在使用应用