评论 (3,621)

整体评分
5
每个评分等级的数量
  • 97% 的评分是 5 星
  • 2% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 0% 的评分是 1 星
2023年10月9日

Customer service is perfect, especially Kath.

سنتر شوب
沙特阿拉伯
大约1年 人在使用应用
2024年1月22日

perfect

LeonısVıgıl
土耳其
2个月 人在使用应用
2023年8月31日

best app on shopify for tracking orders/parcels, highly recommended!!

Gova Shoes
美国
2年多 人在使用应用
2023年7月20日

Great app support, mig was here to assist me, amswer my questions ! I got all help to set up the app!

Wellness wave Boutique
法国
大约2个月 人在使用应用
Channelwill已回复 2023年7月24日

Thank you for your positive feedback! We're glad to hear that Mig was able to assist you with setting up our app and answering your questions. Our support team works hard to provide helpful and efficient assistance to all of our users. If you have any further questions or feedback, please don't hesitate to reach out to us.

2024年2月23日

Great app

Ma boutique
法国
5天 人在使用应用
2023年10月30日

Worst app ever, all the emails and notifications end up in customer's spam folders. After this, I asked for help and they asked me to configure Klaviyo to trigger the emails but without any templates.
Really a waste of time and energy.

Graphene X
香港特别行政区
4个月 人在使用应用
Channelwill已回复 2023年10月31日

Hi Graphene X,

We understand how frustrating it can be when our app doesn't live up to your expectations, and for that, we sincerely apologize. Our team is disappointed that we couldn't meet your needs this time, and we take full responsibility for that.

We value each and every one of our users, and your issue is of utmost importance to us. Rest assured, we are working diligently to find a solution for you. In the meantime, we are helping you create an email template that fits your needs and can be directly used on Klaviyo. We are also assigning you a dedicated account manager who will assist you with any further issues you may encounter with the app. Your account manager has already reached out to you via the email associated with your store with a solution.

We hope you will give us another chance to make things right. We sincerely appreciate your ongoing support and look forward to hearing back from you.

Warm regards,
ParcelPanel Team

2023年8月6日

Surprised by easy it is to set-up! 10/10 would recommend. Support is on point, the app is exactly what you need it to be!

BatArmor
波斯尼亚和黑塞哥维那
17天 人在使用应用
Channelwill已回复 2023年8月8日

Hi,

Thank you for your positive comment and feedback. Your encouragement will keep us moving forward and constantly improving our service.
If you ever have any questions or concerns about our app, please don't hesitate to reach out to us. We hope that you can have a good expeirence with using our app.
Best regards
Parcel Panel

2024年3月9日

It is a great and easy-to-use tracking app!

Moneluna
土耳其
28分钟 人在使用应用
2023年8月9日

Great feedback with quick and efficient responses...
the assistant was really kind by helping breakdown technical terms for me

STYLED BY CENTS
尼日利亚
大约2个月 人在使用应用
2024年1月4日

Great Service and customer support!!

Harni Tools
美国
3个月 人在使用应用