Parcel Panel Order Tracking , 3,099 条评论

Your customers support is very good thank you for your time !

its really quick and good way be assisted

It was great

Love it!

Simple and Easy to Install

Jessca was very nice

So Far I've just been using for minutes - but support has been fantastic - very responsive and able resolve 95% of my issues - there is 1 supplier that I use that is not supported here in NZ - I will leave a more informed review after using it in the front lines!

Function wise it's pretty good.
Frustratingly they are quick to remind you to upgrade when you reach the limits of a plan, but they don't automatically reduce the amount you pay if your orders that month fall short of the tier you're in. Looking back at the past few months I can see that we've lined the pockets of Parcel Panel with $100s of unused credits because they told us we needed to upgrade the plan when really we didn't.

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Update: since writing my original review, the PP team reached out to refund about 1/4 of the over payments I made this year (paying for tiers that I wasn't using). They have also created a bespoke plan for me which has made the whole PP experience a lot more cost effective.

Nice.

Good.