Parcel Panel Order Tracking
評價 (3,637)
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Love it so far. Alot of customization features! I geniunely like the app. Its cheap and offers alot to it
Great app and a great support team. Would recommend it to anyone starting on Shopify. They've increased our monthly quota on request. Really helped us.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Super helpful with helping me set up my order tracking emails with Klaviyo. Would recommend! Great communication
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Lexie | Parcel Panel
A great app indeed. their customer support is incredible and got back to me within a minute as they promise.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Mig | Parcel Panel
This is an app I would recommend to my friends. The customer service was wonderful and the team went above what's expected of them, especially with their remarkable follow-up efforts!
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Mig | Parcel Panel
Does what it says in the tin successfully and customer service is perfect so far in my experience :-)
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Great app but if you use it on multiple stores take my advice; don't open the plugin on both stores at the same time. This will mess up all your settings and you will be forced to recover everything manually. So this would be something they would need to fix and warn for because I had to reset everything manually on all stores.
Hi Voordeelmepper,
Thanks for your update.
Our tech team are working hard to solve this issue completely, it will need some more time, after that, this issue wont occur again.
Feel free to contact us if you have any question or concern, we are always glad to help you.
Update:
Hi Voordeelmepper,
Just a notice, we haven't received any reply from the online chat plugin and the email, don't know if you have received our messages.
We haven't messed up your settings or delete anything from your account, this issue is related about the browser cookies, please kindly have a check from the online chat and your inbox.
Feel free to contact us if you have any questions or concerns.
Regards
Hi team,
Liam here, the manager from ParcelPanel develop team, hope you are doing very well.
We are so sorry for your bad experience with ParcelPanel, give us an opportunity to get all your issues resolved.
I sent you a detailed explaination via the online chat plugin and your account email address, please kindly have a check.
Looking forward to your reply.
Best Regards
Great app! There was a minor issue and Parcelpanel responded and fixed the issue immediately! Very happy with the service and product, I high recommend!
This app has saved me so much time and helped me scale from a few orders a day to now 40+ per day. The team are so helpful and quick to respond, they worked to resolve a tricky problem for me as my platform needed to cover two completely different tracking codes per delivery. They experimented and tested until they solved it and the result has totally changed my previous (and extremely time consuming) shipping process. Could not recommend more!
A great app for anyone really! Give you a nice tracking page for your customers to know where their items are, its great for dropshipping since it hides any Chinese cities, automatically sends delivered notification through shopify notifs (if you turn it on) I had a couple issues at the beginning but they were either resolved by me buying the plan since I ran out of order tracking or customer service helped really quick I recommend!