Parcel Panel Order Tracking

Parcel Panel Order Tracking

評價 (4,204)

整體評分
5
各級評分數量
  • 97% 的評分為 5 顆星
  • 2% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 0% 的評分為 1 顆星
2023年7月11日

HORROR - DO NOT INSTALL
(writing this from my 2nd store)

I thought this app works for a long time, and I've turned on option so my customers get notified when their order is Ready, In transit or Delivered.

But this fkin app does not work. It said Order READY all the time when the clearly orders were delivered and my customers opened up disputes few days before they recieved their orders and they all won dispute causing me to lose thousands of USD because of this fked up app. DO NOT INSTALL TRUST ME:

You'll regret it, it's full of bugs and doesn't track properly. I'm going to take legal action against this app and they'll see how it is whne you get fked up

Provocia
美國
使用應用程式 大約2個月
Channelwill 已回覆 2023年7月12日

Hi there,

Thank you for your trust and taking the time to leave a valued feedback for us. We are terribly sorry for the inconvenience and troubles caused to you.

After thoroughly reviewing your accounts, it appears that the problem you're encountering is due to a mismatch between couriers. We have solved this issue already and all your orders are updated with the latest tracking info, you could confirm it on your side. And this issue will not happen again in the future, you could rest assured of that. In terms of the detailed reasons and solution, we have explained to you through our official email, please kindly check your mailbox.

Sincerely apologize that we fell short of your expectations.🙇 And much appreciated for your patience and understadning.

Kind regards,
Parcel Panel

2023年7月7日

Excelente la atencion por parte de asistencia, fue genial y de mucha ayuda
aclararon todas mis dudas

Tsunami
哥倫比亞
使用應用程式 大約2個月
Channelwill 已回覆 2023年7月7日

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

2023年9月18日

Amazing customer support!

EVERSTORE
波蘭
使用應用程式 大約1個月
2022年10月9日

amazing customer support. definetly recommend the app for its easy, fast and UI friendly that fits very well for my ecommerce :)

Homenell
西班牙
使用應用程式 大約2個月
Channelwill 已回覆 2022年10月9日

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

2023年5月22日

Die Benutzeroberfläche ist intuitiv und benutzerfreundlich. Ich schätze besonders die präzisen Standortinformationen und die schnelle Aktualisierung der App. Darüber hinaus ermöglicht sie auch das Setzen von Benachrichtigungen

Wuffioo
德國
使用應用程式 大約1個月
Channelwill 已回覆 2023年5月26日

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

2023年4月2日

Very good customer service - easy to use plugin! customers will be able to easily track their orders! Thank you

EcoRiders Online
澳洲
使用應用程式 大約1個月
Channelwill 已回覆 2023年4月2日

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

2022年9月22日

Amazing app, clean interface, will go well with any shopify store theme. Professional UI for a good customer experience. Fantastic customer support

Keyring Spinner
英國
使用應用程式 大約1個月
Channelwill 已回覆 2022年9月22日

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

2022年10月7日

It's a great app and it fullfills all of your wishes
and the support team is also great especially mig helped me alot

Puppystique
奧地利
使用應用程式 大約1個月
Channelwill 已回覆 2022年10月8日

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

2021年7月15日

Nice app with efficient support! A lot of useful features and a great interface.
Strongly recommend this app.

Galaxone
新加坡
使用應用程式 大約1個月
2023年8月9日

la meilleur et de loin !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

La Lumiere Design
法國
使用應用程式 大約1個月