Parcel Panel Order Tracking , 3,034 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless Shopify integration. It supports multiple retailers and offers customizable shipping labels. The notification system and clean tracking page enhance customer experience by reducing queries. The customer support, especially from Jessica, Donna, Maryam, and Kath, is praised for its efficiency. The app is considered affordable, with a free version for beginners and reasonably priced paid plans. It's recommended for its functionality and value for money.
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Parcel Panel Order Tracking is a must-have app for any Shopify store that wants to provide excellent customer service. The app makes it easy to track orders and keep customers updated on their shipping status
I still use the basic version to get started, but apart from the limited number of tracks, the app is really comprehensive and the design of the tracking page is amazing. Top 5 apps to have. Super fast and very attentive support. What can I say, if you are still undecided, this is the perfect solution, don't waste your time.
The Free plan is more than enough to get started, and the paid plans are super affordable! The customer support is exceptional; we have never seen anything like it before. After submitting our inquiry, we received a response from Donna within 20 seconds - literally. Within just three minutes, all our issues were resolved. We cannot recommend it enough!
great customer service and option to have this added to my store
The customer support was great. She truly went above and beyond what I asked, and I had just asked a rather simple request, but I was also given more free quotes and she was very quick and professional. Thanks Kath.
I'm impressed by the speed of the support, that's the first thing I look for any app I install, how responsive they are. They are fabulous. Also we were missing a carrier and within less than 2 weeks they added it for us. Prior them I was using another software for tracking it was expensive and never as fast as them.
Title: Exceptional Services from Kath - A True Gem!
I recently had the pleasure of experiencing the outstanding services provided by Kath, and I must say, it was an absolute delight! From start to finish, Kath demonstrated a level of professionalism and expertise that exceeded my expectations.
First and foremost, Kath's attention to detail was truly commendable. She took the time to understand my specific needs and preferences, ensuring that every aspect of the service was tailored to perfection. Her commitment to customer satisfaction was evident, making the entire experience personalized and enjoyable.
Not only does Kath possess remarkable skills in her field, but her warm and friendly demeanor added an extra layer of comfort to the overall interaction. It felt more like a collaborative effort, where she actively engaged with me to ensure that I was comfortable and happy with the services provided.
What truly sets Kath apart is her genuine passion for her work. It's clear that she loves what she does, and this enthusiasm translated into the high-quality service I received. Whether it was her attention to detail, skilled execution, or the overall positive atmosphere she created, Kath's commitment to excellence was apparent throughout.
I left the session feeling not only rejuvenated and satisfied but also grateful for the exceptional service Kath provided. If you're looking for someone who goes above and beyond to ensure your needs are met, I wholeheartedly recommend Kath. She is a true gem in her field, and I look forward to experiencing her services again in the future.
Thank you, Kath, for an unforgettable experience!
The Parcel Panel Order Tracking app is a must-have for any Shopify store. It offers real-time updates and has a user-friendly interface. Despite occasional issues with courier recognition, the responsive customer support team quickly resolves them. Highly recommended for its functionality and value for money.
Awesome app. It is easy to use, the free version is an amazing offer for all beginner sellers. The customer service is outstanding. The tracking page is clean and very useful. Really great!
"Parcel Panel staff were incredibly helpful, fast, and efficient. Their dedication to providing excellent service was evident throughout my interaction with them. I was impressed by their professionalism and responsiveness. Overall, I highly recommend Parcel Panel for anyone in need of reliable and efficient parcel services."