Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (4,992)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time shipping updates that reduce customer inquiries. It's easy to set up, with a user-friendly interface and customizable tracking pages that align with brand identities. The app integrates smoothly with Shopify, enhancing the customer delivery experience. Merchants also value the reliable order tracking and responsive customer support, making it a recommended addition to e-commerce stores.

July 23, 2022

Fantastic app, fantastic customer support. The tracking is great, customers are more aware of what's going on. Just a great app all-round, especially for DS.

Baby Bub
Australia
Almost 2 years using the app
Channelwill replied July 24, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

February 18, 2023

Great customer service, super fast adjustments and friendly support! I was using Track123 app before, but for some reasons, my orders were not synced at all or wrong carriers were selected. Parcel Panel is exactly what I was looking for, a reliable tracking app and fast support!

Nocturne Paradise
Romania
Almost 2 years using the app
Channelwill replied February 19, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 19, 2021

The app works very well and the team is super helpful. I highly recommend downloading Parcel Panel :)

The Tactical Revolution
United States
Almost 2 years using the app
April 2, 2024

Very friendly and helpful

Cybernova
Netherlands
14 minutes using the app
May 17, 2022

Just had a chat with Lexie, who helped me to solve my issue in literally one minute. This is top-notch service :) Now about the app: I love the dropshipping mode that will let you exclude several phrases from the tracking details. Another feature I heve not seen often, is the opton to manually translate (or exchange) standard tracking messages to your personal liking. All in one: I am super happy with this app and defenitelyy going to keep it :)

Turtlback - The Urban Minimalist
Germany
Over 1 year using the app
Channelwill replied May 17, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

March 29, 2023

Great app and Great support. Thanks to agent Mig for her support. she always there to answer and resolve any issue.

EveryBodyStore
Saudi Arabia
Over 1 year using the app
Channelwill replied March 30, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 27, 2022

super customer service very fast response and swift actions. i would definitely recommend this app.... it takes huge load from customer follow up. and made me focus on my marketing

RainRayn
United Arab Emirates
Over 1 year using the app
Channelwill replied June 29, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

April 3, 2023

Muito bom e ótimo suporte, resposta super rápida e atenderam ás minhas necessidades. Loja no Brasil 100% funcional com minhas transportadoras

Joias 4Ever & Co.
Brazil
Over 1 year using the app
Channelwill replied April 4, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

October 12, 2022

A very good App! They have a very helpful support and are there for you 24/7! For me a clear recommendation!

ShapeUp
Austria
Over 1 year using the app
Channelwill replied October 12, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 20, 2022

Customer service is amazing, the app works well to provide on brand tracking for customers however best of all is being able to chat with a team member at any time for assistance.

Eucan Home
Australia
Over 1 year using the app
Channelwill replied November 21, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel