Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (4,993)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time shipping updates that reduce customer inquiries. It's easy to set up, with a user-friendly interface and customizable tracking pages that align with brand identities. The app integrates smoothly with Shopify, enhancing the customer delivery experience. Merchants also value the reliable order tracking and responsive customer support, making it a recommended addition to e-commerce stores.

December 9, 2021

Good communication and very nice App for tracking.
I am really enjoying the Email Service and to be able to track all the Orders.

JAYKAY Arts
United States
Over 1 year using the app
October 26, 2022

Great support! And the app is absolutely convenient! I definitely recommend.Before that I tried a bunch of other similar apps.

Cleanita
United States
Over 1 year using the app
Channelwill replied October 27, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 18, 2022

The app is very easy to use and fully functional. More importantly, their offers fast and efficient service, with customer service staff solving many problems for me in greatly patient mind. I really recommend this app and enjoy the service they provide.

Binicare
United States
Over 1 year using the app
Channelwill replied March 18, 2022

Hi Binicare!

Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

July 26, 2024

Great!

G Entertainment
Hong Kong SAR
About 2 hours using the app
August 19, 2022

Support was great hope this review helps them out. Shout out to Lexi she needs a raise. She Helped me with all my problems and more.

Luminous Needs LLC
United States
Over 1 year using the app
Channelwill replied August 20, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 12, 2022

The support I've received has been great! Lexie is very helpful! The response time is very fast well :)

Ohla
Canada
Over 1 year using the app
Channelwill replied March 14, 2022

Hello there!

Thank you so much for taking time to share your experience on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

July 21, 2022

parfait lara a été super et m'a beaucoup aidé dans ma recherche et avec mes demandes vis a vis du suivi

Marcus le cactus
France
Over 1 year using the app
Channelwill replied July 21, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel

April 21, 2023

they are perfect! instant help for any problem I encounter with. Just reach them about then they solve all! Thanks guys!

Car Details Co
United Kingdom
Over 1 year using the app
Channelwill replied April 24, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 21, 2022

Great customer service. And I think this app is the most valuable for my business, so far. Thank you.

Apollo Tarot
Italy
Over 1 year using the app
Channelwill replied July 21, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

July 21, 2023

I recently had the pleasure of experiencing top-notch customer service provided by Jessca, and I must say, it was nothing short of exceptional! Her dedication, attentiveness, and genuine desire to help made my entire interaction an absolute delight.

From the moment I reached out for assistance, Jessca's warm and friendly demeanor immediately put me at ease. She was patient and took the time to listen carefully to my concerns, ensuring she fully understood the issue I was facing. It was evident that she valued my time as much as her own, and I felt truly respected as a customer.

What stood out the most during my interaction with Jessca was her deep knowledge and expertise in handling various queries. She effortlessly provided clear and concise explanations, breaking down complex information into easy-to-understand terms. Her ability to troubleshoot and offer innovative solutions was truly commendable, leaving me feeling confident that my problem was in capable hands.

Not only was Jessca knowledgeable, but she also went above and beyond to ensure my satisfaction. She followed up promptly on our conversation, making sure that the solution provided met my needs and that I had no further questions. This level of dedication showcases her commitment to providing the highest level of customer support possible.

Throughout our conversation, I felt as though Jessca was personally invested in my well-being as a customer. She treated me with respect, courtesy, and empathy, and it was clear that she genuinely cared about my experience. Her positive attitude and enthusiasm for helping customers are rare qualities that set her apart from the rest.

In a world where excellent customer service is becoming increasingly rare, Jessca truly shines as a beacon of excellence. She is a valuable asset to the team and the epitome of what outstanding customer service should be. Her passion for assisting customers and her exceptional skills have undoubtedly left a lasting positive impression on me.

In conclusion, I cannot speak highly enough of Jessca's incredible customer service. If you ever have the pleasure of interacting with her, rest assured that you are in the best of hands. I hope that her dedication and commitment are recognized and rewarded as she continues to exemplify the gold standard of customer support.

Thank you, Jessca, for making my experience unforgettable!

Pootjes Wereld
Netherlands
Over 1 year using the app
Channelwill replied July 24, 2023

Hi,

It's wonderful to hear that you had such a positive experience with Jessca and her exceptional customer service. Her dedication, attentiveness, and expertise are truly commendable and showcase her commitment to providing the highest level of support possible. It's rare to come across such a passionate and empathetic customer service representative, and it's clear that Jessca's skills have left a lasting positive impression on you. I'm sure her commitment and dedication will be recognized and rewarded, and I hope you continue to have great experiences with her and the team. Thank you for sharing your feedback!

Best regards,
Parcel Panel