Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (4,993)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time shipping updates that reduce customer inquiries. It's easy to set up, with a user-friendly interface and customizable tracking pages that align with brand identities. The app integrates smoothly with Shopify, enhancing the customer delivery experience. Merchants also value the reliable order tracking and responsive customer support, making it a recommended addition to e-commerce stores.

July 21, 2023

I recently had the pleasure of experiencing top-notch customer service provided by Jessca, and I must say, it was nothing short of exceptional! Her dedication, attentiveness, and genuine desire to help made my entire interaction an absolute delight.

From the moment I reached out for assistance, Jessca's warm and friendly demeanor immediately put me at ease. She was patient and took the time to listen carefully to my concerns, ensuring she fully understood the issue I was facing. It was evident that she valued my time as much as her own, and I felt truly respected as a customer.

What stood out the most during my interaction with Jessca was her deep knowledge and expertise in handling various queries. She effortlessly provided clear and concise explanations, breaking down complex information into easy-to-understand terms. Her ability to troubleshoot and offer innovative solutions was truly commendable, leaving me feeling confident that my problem was in capable hands.

Not only was Jessca knowledgeable, but she also went above and beyond to ensure my satisfaction. She followed up promptly on our conversation, making sure that the solution provided met my needs and that I had no further questions. This level of dedication showcases her commitment to providing the highest level of customer support possible.

Throughout our conversation, I felt as though Jessca was personally invested in my well-being as a customer. She treated me with respect, courtesy, and empathy, and it was clear that she genuinely cared about my experience. Her positive attitude and enthusiasm for helping customers are rare qualities that set her apart from the rest.

In a world where excellent customer service is becoming increasingly rare, Jessca truly shines as a beacon of excellence. She is a valuable asset to the team and the epitome of what outstanding customer service should be. Her passion for assisting customers and her exceptional skills have undoubtedly left a lasting positive impression on me.

In conclusion, I cannot speak highly enough of Jessca's incredible customer service. If you ever have the pleasure of interacting with her, rest assured that you are in the best of hands. I hope that her dedication and commitment are recognized and rewarded as she continues to exemplify the gold standard of customer support.

Thank you, Jessca, for making my experience unforgettable!

Pootjes Wereld
Netherlands
Over 1 year using the app
Channelwill replied July 24, 2023

Hi,

It's wonderful to hear that you had such a positive experience with Jessca and her exceptional customer service. Her dedication, attentiveness, and expertise are truly commendable and showcase her commitment to providing the highest level of support possible. It's rare to come across such a passionate and empathetic customer service representative, and it's clear that Jessca's skills have left a lasting positive impression on you. I'm sure her commitment and dedication will be recognized and rewarded, and I hope you continue to have great experiences with her and the team. Thank you for sharing your feedback!

Best regards,
Parcel Panel

January 10, 2023

Customer service is always available and is always helping us resolve an issue. Thanks for helping always

Kirakira World
United States
Over 1 year using the app
Channelwill replied January 11, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 3, 2024

çok cana yakın ve tatlı Jessca teşekkür ederim.

Büyülü Pırlanta
Türkiye
22 days using the app
December 29, 2022

Quick and good support, easy to install and to adjust settings. Completely able to adjust to my in house style.

WonderoFR
Netherlands
Over 1 year using the app
Channelwill replied December 29, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 13, 2022

ist ne coole app benutze sie gerne und der support ist klasse auch der kostenlose plan ist spitze und reicht aus.

Mopedshirts
Germany
Over 1 year using the app
Channelwill replied July 13, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

May 11, 2023

I want thank mig for helping me she did an awesome job thanx allot very professional and she also was quick response

Citypineembroidery
United States
Over 1 year using the app
Channelwill replied May 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 3, 2022

Great app and the support team is more than great. It is really so simple to use it. So if you are not good at tech - then don't worry.

World Of Dogs
Denmark
Over 1 year using the app
Channelwill replied November 3, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

August 13, 2023

verry helpfull and fast response, she did a great job in helping us with our problems, it was quick and easy.

Minimal Amsterdam
Belgium
Over 1 year using the app
Edited March 24, 2023

Great customer service. I really love this app........................................................

Magnetik™ Septum Ring
United States
Over 1 year using the app
Channelwill replied March 24, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 23, 2021

Parcel panel is a super apps it help the customer to track their order with facility. I recommand to everyone . Good job guys.

VISBELLE
United States
Over 1 year using the app