Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (4,614)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining shipping communications, noting its user-friendly interface and easy setup. It supports multiple carriers and offers customization options, including the ability to remove branding. The app integrates seamlessly with Shopify and is praised for its performance. Customer support is responsive, assisting effectively with customization and integration challenges.

April 25, 2023

La atención al cliente ofrecida fue rápida y de calidad.
El servicio es óptimo. Estoy empezando y de momento todo genial!

friendandgo
Germany
About 2 months using the app
Channelwill replied April 27, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 5, 2022

The support is helpful and quick the ui is nice and easy to navigate and It looks very nice on my theme

Keyaholic
Australia
About 2 months using the app
Channelwill replied December 6, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 14, 2023

First of all, its support is awesome. The application works like a charm. One of the most useful addon for dropshippers.

Phix
United Kingdom
About 2 months using the app
Channelwill replied June 17, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

August 9, 2023

Great feedback with quick and efficient responses...
the assistant was really kind by helping breakdown technical terms for me

STYLED BY CENTS
Nigeria
About 2 months using the app
August 30, 2023

The best tracking app in Shopify. Easy setup and support are available at all times to help you with any troubles, I definitely recommend it

My Store
United States
About 2 months using the app
October 21, 2023

Good support - good app

Kitchens & Home
United Kingdom
About 2 months using the app
May 19, 2023

The service is very good and modern, in addition to the application being the best for tracking. Smaller merchants don't use it, it's just a big secret unfortunately.

SafeWallet
Brazil
About 2 months using the app
Channelwill replied May 20, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

Edited January 2, 2021

The app is good but not for big stores. I am using it but I have to find a better solution. When you start to have many orders, the price is increasing too much for the service. Others reviews saying "cheap" are not doing business obviously, maybe fake comments.

Le Stylistic
France
About 2 months using the app
Channelwill replied January 15, 2021

UPDATE:

Hi team,

Zesuir here, the manager of ParcelPanel support team, sincerely hope you are doing very well.

Firstly we're sorry for the bad experience, thanks for your honest review left in Shopify App store, your feedback is significant for us to improve our service, really appreciate that.

Sincerely wondering what can we do to make your experience to a 5-star one?

Secondly, recently we specially organized a service team, carefully checked your ParcelPanel account to make sure everything is working perfectly, including the courier matching, store theme adaptability of tracking page, sync and update process, etc,.

If you have any question or concern, please feel free to let us know, we are always glad to help you.

Thirdly, 2020 has gone, Chinese New Year is coming.

On behalf of the entire development team of ParcelPanel, I would like to express our sincere wishes to you and hope that you will get better and better in the new 2021.

Stay Safe

Best Regards
ParcelPanel Support Team

December 2, 2022

Incrediblee appp with amazing featuras asdjjdfasjfaklgj etc very nice app and nice marketing great advices

Moutlight
Spain
About 2 months using the app
Channelwill replied December 3, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

August 9, 2023

I love this app. Many options, and a exceptional support! Thanks Jessca, for having answered me and solve my problem! I recommend Parcel Panel to everyone.

Mercado Fast BR
Brazil
About 2 months using the app