Parcel Panel Order Tracking , 3,084 reviews

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
    3.0K
  • 2% of ratings are 4 stars
    66
  • 0% of ratings are 3 stars
    14
  • 0% of ratings are 2 stars
    2
  • 0% of ratings are 1 stars
    15
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless Shopify integration. It supports multiple retailers and offers customizable shipping labels. The notification system and clean tracking page enhance customer experience by reducing queries. The customer support, especially from Jessica, Donna, Maryam, and Kath, is praised for its efficiency. The app is considered affordable, with a free version for beginners and reasonably priced paid plans. It's recommended for its functionality and value for money.

Edited October 2, 2019

Bug en allant sur la tracking page avec un super message oups !!!
Dommage il avait bien !!!
Ne Fonctionne pas sur thème début et impulse

Oliver Smith
France
2 minutes using the app
Channelwill replied October 8, 2019

We are sorry for the bad experience, please let us know what problems you have encountered. We are very happy to help you solve your problems and sent you an email within 24 hours of your installation of our App, but haven't received your reply yet. Please contact or reply us by parcelpanel100@gmail.com.

April 10, 2024

Basic Bazar
India
42 minutes using the app
Channelwill replied April 11, 2024

Dear Basic Bazar,

I hope this email finds you well.

We recently noticed that you rated our app with 2 stars, and we wanted to reach out to see if there's anything we can do to improve your experience. We value all feedback, and your input is essential in helping us enhance our services.

We understand that you didn't leave any specific comments along with your rating, and we would appreciate it if you could spare a moment to share your thoughts with us. Your insights could help us address any issues you may have encountered and make necessary improvements to the app.

If you encountered any difficulties or have any suggestions for us, please don't hesitate to let us know. We're here to assist you and ensure that you have a positive experience with our app.

Thank you for taking the time to provide us with your feedback. We look forward to hearing from you soon and resolving any concerns you may have.

Best regards,
Kelly
ParcelPanel Team

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