Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time order tracking feature, praising its user-friendly interface and comprehensive support for multiple online retailers. Many appreciate the excellent customer support, seamless Shopify integration, and customizable settings. The app offers a free plan for new customers and affordable paid plans, making it a cost-effective solution for tracking needs.

January 25, 2024

The Free plan is more than enough to get started, and the paid plans are super affordable! The customer support is exceptional; we have never seen anything like it before. After submitting our inquiry, we received a response from Donna within 20 seconds - literally. Within just three minutes, all our issues were resolved. We cannot recommend it enough!

Aulux
Italy
6 months using the app
December 27, 2023

The best app for tracking number ever! They have 24/7 support assistance and the personalized my page like I need it and the way I wanted it. I had problem to find some orders with the courier number, and my clients were unable to track their order status, so I talked with Jessica from the support team, and she fixed everything for me within a minute! Highly recommend this app if you want to scale your business their price worth it 100% !!! Happy customer happy life!

FlexibleGoods
United States
8 months using the app
December 9, 2023

The app is very clear and the tracking page looks great. It's also perfect for beginners who are just starting out. You have all the functions you need straight away and you can even have the branding removed free of charge. I can only recommend it and the support is friendly and fast.

Modcontroller
Germany
About 2 years using the app
February 3, 2024

The Parcel Panel Order Tracking app is a must-have for any Shopify store. It offers real-time updates and has a user-friendly interface. Despite occasional issues with courier recognition, the responsive customer support team quickly resolves them. Highly recommended for its functionality and value for money.

allidesire™
Australia
3 months using the app
December 13, 2023

The app itself isn't perfect, but it has what I'm after and it's easy to use. The downside may be that it doesn't seem to always update in real-time, and I often have to contact support to refresh the status for me, or sometimes the app doesn't recognise the courier and I have to manually request for it to be changed/added. That said, the customer service team is exceptional -- they're always there to help and respond quickly to any issues. I don't know how it would be if I had to manage more orders, but as long as I can get an instant solution to my problems, I'm satisfied.

Ruby's Ambition
Australia
6 months using the app
February 3, 2024

Very simple layout and love the simplicity of the app. Support is very helpful as well, in case something is not working. Overall easy to use and a good user interface.

MySchoolEquipment
United States
About 1 month using the app
January 3, 2024

Awesome app. Customer service is top notch. Really enjoy them and am using because they seem to be cheaper than other tracking applications. Great compatibility with everything and has tons of settings to take advantage of. Can't recommend enough

BLAZE
United States
2 months using the app
December 4, 2023

Have been using this app for 3 years. One of the best if not the best out there. And the customer service is super great. Especially Maryam!

WOWGOOD
Netherlands
About 2 years using the app
December 29, 2023

Awesome support and very easy to setup and use. Have been using this on multiple stores without an issue!

Lovuria
Australia
About 2 months using the app
January 30, 2024

Super app, service is very fast to help if you have any issues.

Golden Age Hub
United States
5 months using the app