Parcel Panel Order Tracking

Great customer support, had a question regarding a small issue. They promised to look into it and 2 days later I received an e-mail that it had been solved. Instead of providing a solution so I could fix it myself, they already fixed it for me. So obviously I am really satisfied with everything!

A must have tracking app for any Shopify store! It helps reduce customer support work about order status since the automated notifications keep customers informed. Plus the support team is responsive and super helpful. Highly recommended!

I've been using Parcel Panel across all my Shopify stores, and I can confidently say it's the best order tracking app out there! It helps me so much on a daily basis that I simply couldn't manage without it anymore.
Today, Cecilia assisted me with incredible patience, kindness, and professionalism. I truly appreciate her support, and I want to thank her for being so helpful. The customer support team is always responsive and efficient, making the experience even better.
Parcel Panel is one of the most essential apps in my Shopify toolkit, and I highly recommend it to any e-commerce business looking to provide a seamless tracking experience for their customers. An absolute must-have!

I started using Parcel Panel while still in the build phase of my store, thinking it would be a reliable solution for international and domestic tracking. Unfortunately, it turned out to be a major waste of time.

They initially offered features that seemed useful, so I spent time creating resources and integrating everything around their system. But over time, they kept changing things — adding features, removing them, or altering how they worked without clear updates or explanations. It felt chaotic and unstable.

One of the biggest letdowns was the inability to generate QR codes — not just for international tracking, but also for domestic shipments, which should be a basic feature. This missing functionality made it impossible for me to offer a smooth customer experience, and I ended up wasting a lot of time trying to work around it.

In the end, I had to scrap everything and move on, as I couldn’t rely on a platform that couldn’t even support essential features. If you're building your business, don't waste your time with Parcel Panel — they can't deliver the stability or functionality you need.

Parcel Panel makes it easy to add a tracking page to a website. It practically came ready to be launched.
And the customer service is excellent. I needed help at 9:30pm Friday, and they were readily available to help and solved the issue in a couple of minutes.
All thumbs up for Parcel Panel!