ParcelPanel Order Tracking Pro

ParcelPanel Order Tracking Pro

by UpperCommerce

Real-time order tracking, custom tracking page

4.8 of 5 stars(70 reviews)

Track & Analysis

Automatic packages status updates with 600+ carriers supported and graphic analysis, track all your orders once and for all.

Embedded Tracking Page

Direct your customers to your branded tracking page in the local language under your store domain, no need to answer "Where is my order?"

ePacket/Aliexpress Tracking

Support ePacket(China EMS) & Aliexpress standard tracking. Perfect for dropshipping businesses!


About ParcelPanel Order Tracking Pro

Parcel Panel Order Tracking- Improving Customer Satisfaction & Boost Your Sale

ParcelPanel is not only a parcel tracker helping you track all your Shopify orders, but also a marketing expert improving customer satisfaction.

Saving your time by all in one tracking in real-time, branded tracking page under your domain, automatic email notification and graphic analysis of tracking status, so your team can focus on more important thing about marketing.

Branded Tracking Page

ParcelPanel can automatically generate a branded tracking page under your store domain that 100% fits your store theme.

Shipping progress bar, custom orders status, estimated delivery time, similar products recommendation and other abundant custom elements.

Simplify After-shipping Service

There is nothing more frustrating than receive angry emails or calls about “where is my order?” ParcelPanel helps you fix all tracking problems and make sure that no longer happen again.

Customers input their order number & email address or only tracking number to track orders by themselves, instead of asking the service team for help.

The Best Tool for Dropshipping

ParcelPanel supports ePacket(China EMS) & Aliexpress perfectly. Moreover, you can customize all translation strings shown on the tracking page in the local language.

Bringing customers an all-around brand shopping experience.

Features

  • Branded tracking page fits your store theme perfectly with abundant custom elements, to impress and engage your customers
  • Tracking all your orders automatically with 600+ carriers supported, so your customers can track their orders in real-time
  • Custom orders status. You can create custom order status to inform customers of your process prior to shipping(no coding required)
  • Estimated delivery time shown on your tracking page. You can set up the estimated delivery time for your orders, so the customer always know when to expect it
  • Product recommendation feature improves purchase conversion rate
  • Email notification with a tracking link to your store tracking page, simplify the after-shipping service
  • Multiple tracking ways: by order number & email address or simply by tracking number
  • Graphic analysis of tracking status. Everything will be clear at a glance, you will easily find which shipping is under an exception, fix it before customers know
  • ParcelPanel 100% fits your store theme and 100% adaptive interface maintains excellent performance between different devices

Support

Need help? Our team is always ready! Please describe your questions detailedly and we will try our best for your satisfaction. We offer chat and email support Monday - Friday.

Integrates with

  • USPS,
  • FedEx,
  • ePacket,
  • Aliexpress (CAINIAO),
  • 600+ other carriers,
  • OpenStreetMap

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Starter Free

Free

  • Up to 20 orders per month

  • Branded tracking page on your domain

  • Custom order status

  • Estimated delivery date

  • Product recommendation

Growth

$9/month

  • Up to 200 orders per month

  • Branded tracking page on your domain

  • Custom order status

  • Estimated delivery date

  • Product recommendation

Advanced

$19/month

  • Up to 500 orders per month

  • Branded tracking page on your domain

  • Custom order status

  • Estimated delivery date

  • Product recommendation

Platinum

$99/month

Additional plans available for larger stores with more orders

  • Up to 5,000 orders per month

  • All features included

  • Dedicated account manager

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.8 of 5 stars
Based on 70 reviews

  • 5 of 5 stars
    91% of ratings are 5 stars
  • 4 of 5 stars
    1% of ratings are 4 stars
    (1)
  • 3 of 5 stars
    4% of ratings are 3 stars
    (3)
  • 2 of 5 stars
    1% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    1% of ratings are 1 stars
    (1)

Most recent reviews

Figured'Art

does its job, basically.

Careful, it does NOT cover the detailed tracking status translation.

The "Tracking translation strings" function described here doesn't work:
https://docs.parcelpanel.com/article/6#Part%203.%20Translation%20strings

It can only translate a full string (without any auto generated names in it, such as city names, country names etc...). Therefore any tracking status including an auto generated word (at least 50% of the tracking status), can't be translated properly.

I hope it can be fixed someday, you guys just need to allow a "partial" tracking status string translation. I am not a soft dev myself but it doesn't seem to be a huge challenge.

Simply Detangled

Amazing for tracking shipments on your site. Also prices for each plan is really good for small start ups and big businesses alike. Highly recommend

Accessoire Smartphone

What I first like with this app it's that most parcels can be tracked, which is not the case with most other traclking apps ! Then it's fully translatable, including every single tracking message (you need to do it for every new message). The customer experience is much better than when you expose English messages to French customers... The layout is also cool and makes very professional. I strongly recommend this app !