Store design | Orders and shipping | Customer support
ParcelPanel Order Tracking Pro

ParcelPanel Order Tracking Pro

by UpperCommerce

Track order status in real time, Branded order lookup page

4.8 of 5 stars(229 reviews)
Free plan available. Additional charges may apply.
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Order Tracker & Analysis

Automatic shipment tracking with 700+ carriers supported worldwide and provide graphic analysis, track your orders once and for all.

Branded Tracking Page

Direct your customers to your embeded tracking page in the local language under your store domain, no need to answer "Where is my order?"

The Best for Dropshipping

Support Aliexpress tracking(Cainiao), Yunexpress, CJ packet & ePacket(China EMS, China Post). Hide all the Chinese origin easily.

About ParcelPanel Order Tracking Pro

Parcel Panel Order Tracking- Improving Customer Satisfaction & Boost Your Sale

ParcelPanel is not only a parcel tracker helping you track all your Shopify orders, but also a marketing expert improving customer satisfaction.

Saving your time by all in one shipping tracking in real-time, branded tracking page under your domain, automatic email notification, so your team can focus on more important things about marketing.

Branded Tracking Page

Automatically generate a branded order lookup page under your store domain that 100% fits your store theme.

Shipping progress bar, custom orders status, estimated delivery time, similar product recommendation, SEO optimization, map location display, and other abundant custom elements.

Simplify After-shipping Service

There is nothing more frustrated than receiving angry emails or calls about “where is my order?” ParcelPanel helps you easily solve all Tracking problems.

Simply input the order number & email or only tracking number to track orders on your branded tracking page.

Proactive email notification based on Shopify to keep customers informed about order status update, instead of asking the service team for help.

The Best for Dropshipping

Support Aliexpress Standard Shipping, ePacket tracking, Yunexpress & CJ packet perfectly, brings your customers an all-around brand shopping experience.

Features specifically designed for dropshipping users: hide Chinese origin, Chinese info, carrier name and logo, display the tracking detailed info in the local language on your store tracking page, etc,.

Features

  • Branded tracking page auto-matches your store theme perfectly, abundant custom elements easily impress and engage your customers
  • Automatic package tracking in real-time with 700+ carriers supported, 17track alternative
  • Create custom order status to inform customers of your process prior to shipping
  • Set an estimated delivery time shown on your tracking page, so your customers always know when to expect it
  • Product recommendation shown based on order items, improve conversion rate
  • Email notification based on Shopify with a tracking link directed to your store tracking page
  • Guide customers to your store tracking page instead of the carrier’s official website from order status page(aka thank you page)
  • Multiple lookup ways: by order number & email address or tracking number only
  • Graphic analysis of order status, fix exception orders before customers know
  • 100% auto-match your store theme and 100% adaptive interface maintains excellent performance between different devices

Update: Royal Mail is now supported

Support

Need help? Feel free to contact us if you have any question or concern, we are always glad to help you.

Integrates with

  • Stamped.io,
  • Loox,
  • Klaviyo,
  • Omnisend,
  • Judge.me,
  • Pagefly

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

Pricing

See all pricing options

Starter Free

Free

  • Up to 20 orders per month

  • Branded tracking page under your domain

  • Custom order status

  • Estimated delivery date

  • Product recommendation

Growth

$9/month

  • Up to 200 orders per month

  • Branded tracking page

  • Custom order status

  • Estimated delivery date

  • Product recommendation

  • CSV export

Advanced

$19/month

  • Up to 500 orders per month

  • Branded tracking page

  • Custom order status

  • Estimated delivery date

  • Product recommendation

  • CSV export

Platinum

$99/month

Additional plans available for larger stores with more orders

  • Up to 5,000 orders per month

  • All features included

  • Dedicated account manager

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    91% of ratings are 5 stars
    (209)
  • 4 of 5 stars
    3% of ratings are 4 stars
    (6)
  • 3 of 5 stars
    2% of ratings are 3 stars
    (5)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    3% of ratings are 1 stars
    (8)
View all 229 reviews

Most recent reviews

BONMATCH

Rating
5 of 5 stars
Posted
April 19, 2021

Lexie one of their customer support representatives is amazing. All our questions were answered professionally and very kindly. She has shown no signs of frustration through any questions, and provided screenshots and articles. Anyone who gets Lexie as their customer support is in for a treat. Besides the excellent customer service, this apps offers you everything you need and personally we recommend it over their Aftership and Tracktor Order Tracking any day. If you're looking for an intuitive all around simple platform, then don't waste your time on other apps and go with these guys!

Debonair

Rating
5 of 5 stars
Posted
April 16, 2021

Amazing service and app. Whatever features this software does not have, the team are more than happy to help you out with if they can!

NailPiece.co

Rating
5 of 5 stars
Posted
April 13, 2021

I love this app, the layout is great and my customers love it! The first 20 orders are free to track so it's a great option for stores that are just getting started.

View all reviews