Parcel Panel Order Tracking

Parcel Panel Order Tracking

by Parcelpanel

Real-time order tracking, custom tracking page

4.6 of 5 stars(16 reviews)

Delivery Analysis

Present the analysis of the status of all your packages. Thus, you can always have an overview of all the orders.

Embedded Tracking Page

Direct your customers to your own tracking page in local language under your domain, no need to answer your customer "Where is my package?"

ePacket/Aliexpress Tracking

Support ePacket(China EMS) & Aliexpress standard tracking. Smooth tracking experiences will make every tracking become easier!

About Parcel Panel Order Tracking

ParcelPanel is a tracking app which helps you track all your Shopify orders and improve customers' tracking experiences.

This web-based app allows you to handle everything inside the Shopify: no redirection & no separated account/repeatedly log in. The one-step installation offers an unlimited degree of possibilities for tracking experiences.

Improving Customer Satisfaction and turn them into your fans

ParcelPanel is not just a real-time order tracking app, but also help you to improve customer satisfaction by branded tracking page under your domain, graphic analysis of tracking status, and delivery email notification, etc..

We focus on your customer satisfaction and help you to get more fans!

Simplify your after-shipping service

There is nothing more frustrating than receive an angry email or call about “where is my package?” ParcelPanel helps you fix problems before the customer finds it.

  • Graphic analysis of tracking status, everything will be clear at a glance, you will easily find which shipping is under an exception, and fix it before they know.

Branded Tracking Page and Customized rules

Sending tracking numbers to your customer and let them track it on courier’s website, aren’t going to let them feel confident.

But if you can let your customer trace their number in a branded tracking page naming under your store domain and in the local language, that’s reassured.

  • Branded Tracking Page. ParcelPanel will generate automatically a branded tracking page according to your shop style and under your shop domain. And you can also custom HTML and CSS, make sure its style is unanimous with any other page in your website.
  • Translation Strings. You can customs all strings which show on tracking page to your local language.
  • Display Options. You can decide which shipping information will be show to customer. Carrier name or logo, tracking number, products name or quantity, and even map all can be hidden.
  • Carrier Matching. This feature allows you to choose the actual carrier that you want to track even the courier is not supported by Shopify(eg. ePacket, Aliexpress standard shipping) .

Supported Carriers

500+ major carriers including ePacket China EMS, AliExpress, DHL, UPS, USPS, FedEx, etc. Check the full list in our FAQ link.


Need help? Our team is always ready! Please kindly describe your questions detailedly and we will try our best to get back to you soon. We offer email support Monday - Friday.

Note: Please do not edit the Proxy URL in the Parcel Panel App details in your admin. Otherwise, it may have adverse effects on the app functionality.

Integrates with

  • usps,
  • fedex,
  • epacket,
  • cainiao,
  • 500+other carriers,
  • openstreetmap

See the app in action

Explore how the app works in an example store.

View example store

Media gallery


  • FAQ
  • Privacy policy not provided


Starter Free


  • Up to 50 orders per month.



  • Up to 100 orders per month.



  • Up to 500 orders per month.



Enterprise plan available, contact us if you need more.

  • Up to 5,000 orders per month.

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.6 of 5 stars
Based on 16 reviews

  • 5 of 5 stars
    81% of ratings are 5 stars
  • 4 of 5 stars
    6% of ratings are 4 stars
  • 3 of 5 stars
    6% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    6% of ratings are 1 stars

Most recent reviews


This is what I call real pain free automation app. So simple and does the job which we want. Been using it for a while and have had no problems.

JCMaster Beauty

We had issues at the beginning but the app is working fine now! Thanks for the help!
Very much recommended!

Developer reply

August 6, 2019

Hi, I checked your ParcelPanel Account, the tracking shows pending because the courier Matching is not configured in the right way.
To make it right and solve your problem, you can match your Shopify Courier with Deutsche Post DHL and re-synced your order again in the dashboard.
Our auto courier detect system choose Cainiao as the courier because many dropshippers are using our APP, so if they do not set up the courier match, we will do it this way.
Now we support 500+ couriers, so the NO.1 problem of untraceable package is coused by the wrong courier matching, so, please install our app again and set up the courier matching. This problem will be fixed.
Btw, our work time is 9:00-20:30 GMT+8, we are glad to help.


No support, no answer to emails since few days. Your app is not working as I want Please contact me a soon as possible. thank you

Developer reply

August 5, 2019

Sorry for the late reply, you can check the email to tell me more details so I can understand this issue better. Thank you.