Store design | Orders and shipping | Customer support
Parcel Panel Order Tracking

Parcel Panel Order Tracking

by Parcelpanel

Real-time order tracking, custom tracking page

4.6 of 5 stars(19 reviews)
Free plan available. Additional charges may apply.
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Delivery Analysis

Present the analysis of the status of all your packages. Thus, you can always have an overview of all the orders.

Embedded Tracking Page

Direct your customers to your own tracking page in local language under your domain, no need to answer your customer "Where is my package?"

ePacket/Aliexpress Tracking

Support ePacket(China EMS) & Aliexpress standard tracking. Smooth tracking experiences will make every tracking become easier!

About Parcel Panel Order Tracking

ParcelPanel is a tracking app which helps you track all your Shopify orders and improve customers' tracking experiences.

This web-based app allows you to handle everything inside the Shopify: no redirection & no separated account/repeatedly log in. The one-step installation offers an unlimited degree of possibilities for tracking experiences.

Improving Customer Satisfaction and turn them into your fans

ParcelPanel is not just a real-time order tracking app, but also help you to improve customer satisfaction by branded tracking page under your domain, graphic analysis of tracking status, and delivery email notification, etc..

We focus on your customer satisfaction and help you to get more fans!

Simplify your after-shipping service

There is nothing more frustrating than receive an angry email or call about “where is my package?” ParcelPanel helps you fix problems before the customer finds it.

  • Graphic analysis of tracking status, everything will be clear at a glance, you will easily find which shipping is under an exception, and fix it before they know.

Branded Tracking Page and Customized rules

Sending tracking numbers to your customer and let them track it on courier’s website, aren’t going to let them feel confident.

But if you can let your customer trace their number in a branded tracking page naming under your store domain and in the local language, that’s reassured.

  • Branded Tracking Page. ParcelPanel will generate automatically a branded tracking page according to your shop style and under your shop domain. And you can also custom HTML and CSS, make sure its style is unanimous with any other page in your website.
  • Translation Strings. You can customs all strings which show on tracking page to your local language.
  • Display Options. You can decide which shipping information will be show to customer. Carrier name or logo, tracking number, products name or quantity, and even map all can be hidden.
  • Carrier Matching. This feature allows you to choose the actual carrier that you want to track even the courier is not supported by Shopify(eg. ePacket, Aliexpress standard shipping) .

Supported Carriers

500+ major carriers including ePacket China EMS, AliExpress, DHL, UPS, USPS, FedEx, etc. Check the full list in our FAQ link.

Support

Need help? Our team is always ready! Please kindly describe your questions detailedly and we will try our best to get back to you soon. We offer email support Monday - Friday.

Note: Please do not edit the Proxy URL in the Parcel Panel App details in your admin. Otherwise, it may have adverse effects on the app functionality.

Integrates with

  • usps,
  • fedex,
  • epacket,
  • cainiao,
  • 500+other carriers,
  • openstreetmap

See the app in action

Explore how the app works in an example store.

View example store

Media gallery

Support

  • FAQ
  • Privacy policy not provided
  • parcelpanel100@gmail.com

Pricing

Starter Free

Free

  • Up to 50 orders per month.

Growth

$4/month

  • Up to 100 orders per month.

Advanced

$19/month

  • Up to 500 orders per month.

Platinum

$99/month

Enterprise plan available, contact us if you need more.

  • Up to 5,000 orders per month.

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.6 of 5 stars
 Based on 19 reviews

  • 5 of 5 stars
    84% of ratings are 5 stars
    (16)
  • 4 of 5 stars
    5% of ratings are 4 stars
    (1)
  • 3 of 5 stars
    5% of ratings are 3 stars
    (1)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    5% of ratings are 1 stars
    (1)
View all 19 reviews

Most recent reviews

FashionableEssentials

Rating
5 of 5 stars
Posted
August 22, 2019

The APP' s price is lower than many others like it, because bulk queries are cheaper. It works for me -- multiple order queries. I have a few friends who own shops and I will tell them about my experience and ask them to try it out too.

Mirotic Nails Supply

Rating
5 of 5 stars
Posted
August 22, 2019

When my package was being delivered, I could not accurately check it with other apps. My friend told me that this APP works very well. Surprisingly easy to use! I' ll be able to keep up with the latest information on packages. I don't know if the developer of this APP has developed other apps. If so, please let me know. I am willing to experience and give my opinion.

Icextensions

Rating
5 of 5 stars
Posted
August 22, 2019

Great experience!The function is practical and easy to operate, which is the best APP I have used in this category. However, the ability to track pages can be continuously optimized. Hope developers can make better products, if he can see this message

View all reviews