New features:

• Estimated delivery date
• Custom order status
• Translate tracking by yourself
• New order lookup options

ParcelPanel is a tracking app that helps you track all your Shopify orders and improve customers' tracking experiences.

This web-based app allows you to handle everything inside the Shopify: no redirection & no separated account/repeatedly log in. The one-step installation offers an unlimited degree of possibilities for tracking experiences.

Improving Customer Satisfaction and turn them into your fans

ParcelPanel is not just a parcel tracker, but also help you to improve customer satisfaction by branded tracking page under your domain, graphic analysis of tracking status, and delivery email notification, etc..

We focus on your customer satisfaction and help you to get more fans!

Simplify your after-shipping service

There is nothing more frustrating than receive an angry email or call about “where is my package?” ParcelPanel helps you fix problems before the customer finds it.

Graphic analysis of tracking status, everything will be clear at a glance, you will easily find which shipping is under an exception, and fix it before they know.

Branded Tracking Page&Perfect for dropshipping

Branded Tracking Page. ParcelPanel will generate automatically a branded tracking page according to your shop style and under your shop domain. And you can also custom HTML and CSS, make sure its style is unanimous with any other page on your website.

Translation Strings. You can custom all strings which show on the tracking page to your local language.

Display Options. You can decide which shipping information will be shown to the customer. Carrier name or logo, tracking number, product name or quantity, and even map all can be hidden.

Carrier Matching. This feature allows you to choose the actual carrier that you want to track even the courier is not supported by Shopify(eg. ePacket, Aliexpress standard shipping).

Custom Order Status. You can create your own custom order status to inform customers of your process prior to shipping(no coding required).

Providing an estimated delivery date. You can set up the estimated delivery time for your orders, so the customer can always know when to expect it.

Supported Carriers

500+ major carriers including ePacket China EMS, AliExpress shipping, DHL, UPS, USPS, FedEx, etc. Check the full list in our FAQ link.

Support

Need help? Our team is always ready! Please kindly describe your questions detailedly and we will try our best to get back to you soon. We offer email support Monday - Friday.

Note: Please do not edit the Proxy URL in the Parcel Panel App details in your admin. Otherwise, it may have adverse effects on the app functionality.

Integrates with