Parcel Panel Order Tracking

Parcel Panel Order Tracking

Pricing
Free plan available. Free trial available.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes
Rating
5.0 (4,773)
Developer
Channelwill

ParcelPanel by Channelwill: reduce WISMO tickets, foster customer loyalty, and drive more sales.

Track my orders in real-time and resolve exceptions before customers complain. Automatically send shipping notifications to keep them informed. Create a branded, multilingual order lookup page with rich customizations—no more “Where is my order?” questions. Boost sales with a smart upsell system. Access powerful analytics and optimize your shipping solutions. Hide all Chinese origin details with 1 click—perfect for dropshipping. Need help? Contact us via live chat or email, available 24/7.

Track my orders in real-time and resolve exceptions before customers complain. Automatically send shipping notifications to keep them informed. Create a branded, multilingual order lookup page with rich customizations—no more “Where is my order?” questions. Boost sales with a smart upsell system. Access powerful analytics and optimize your shipping solutions. Hide all Chinese origin details with 1 click—perfect for dropshipping. Need help? Contact us via live chat or email, available 24/7. more
  • Track your orders & last-mile delivery, sync shipping info to PayPal tracking.
  • Engage customers with ParcelPanel notifications when order status updates.
  • Branded tracking page with estimated delivery dates and more—reduce WISMO calls.
  • Hide all Chinese origin details with 1 click, perfect for dropshipping business.
  • Smart upsell system, shipping protection, powerful analytics, and 24/7 support.
Highlights
Popular with businesses in United States
Use directly in Shopify admin
Works with the latest themes

Languages

German, English, Spanish, French, Chinese (Simplified), Italian, Chinese (Traditional), Swedish, Dutch, Portuguese (Brazil), Czech, Danish, Finnish, Japanese, Korean, Norwegian (Bokmål), Polish, Thai, Turkish, Portuguese (Portugal), and Norwegian

Works with

Shopify Flow, Checkout, Customer accounts, Loox, Klaviyo, Judge.me, PageFly, Gorgias, Yotpo

Pricing

Free

Free

  • 20 orders/month
  • Access 1500+ carriers
  • Real-time tracking
  • Branded tracking page
  • Smart dashboard
  • Basic analytics
  • Tailored for Shopify

Essential

$11 / month

or $108/year and save 18%

$0.05 per additional quota

  • 200 orders/month
  • Smart upsell
  • Post-purchase EDD
  • Custom shipment status
  • Shipping notifications
  • Shipping protection
  • Advanced analytics

7-day free trial

Professional

$59 / month

or $564/year and save 20%

$0.05 per additional quota

  • 2,000 orders/month
  • Automatic translation
  • Pre-purchase EDD
  • CSV&PDF export
  • Klaviyo, Gorgias, Yotpo, Zendesk & PayPal integration
  • API & Webhook

7-day free trial

Enterprise

$479 / month

or $4,548/year and save 21%

$0.05 per additional quota

  • 25,000 orders/month
  • Dedicated tracking channel
  • Custom integrations
  • Customer success manager
  • Dedicated onboarding & priority support

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (4,773)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing shipping communication, noting its easy setup and user-friendly interface. It offers customization options to match brand aesthetics and includes branding removal on free plans. The app is reliable across various systems, and the support team is praised for their responsiveness and effectiveness in providing personalized assistance. This combination of features is appreciated for improving customer satisfaction and operational efficiency.

November 12, 2024

Parcel Panel has been a game-changer for our order tracking process. The integration is seamless, and the app offers a great customer experience by providing clear, real-time updates on shipping statuses. It’s easy to use, customizable, and has significantly reduced customer inquiries regarding delivery. Their support team is also very responsive and helpful whenever needed. Highly recommend this app for any e-commerce store looking to streamline their shipping communication and boost customer satisfaction!

Vision Beam
United States
10 months using the app
December 1, 2024

Clear app, helpfull employees in the chat, a lot of solutions to provide detailed shipping information to the customers. Big 10 out of 10!

FenTes4you
Netherlands
About 2 years using the app
October 9, 2024

Excellent App with Top-Notch Support

The Parcel Panel Order Tracking app is fantastic! It makes tracking orders easy and straightforward for both us and our customers. The interface is user-friendly, and the app integrates seamlessly with our store, keeping our customers informed every step of the way.

A special thanks to Donna from their support team. She provided outstanding help in no time, resolving my issue quickly and efficiently. Her assistance was excellent and made the process smooth and hassle-free.

For anyone looking for a reliable order tracking solution backed by fast, helpful customer service, Parcel Panel Order Tracking is the perfect choice. Five stars, no question!

AURAPRO SAUNA™
Canada
About 1 month using the app

Support

App support provided by Parcel Panel Order Tracking.

Developer

Channelwill

WORK SPACE B15 ON 2/F, WING CHEUNG IND BLDG 58 - 70 KWAI CHEONG, Hong Kong, HK, 999077, HK

Launched

January 25, 2019 · Changelog

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