Parcel Panel Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
- Pricing
-
Free plan available. Free trial available.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 5.0 (5,204)
- Developer
- Channelwill
Featured images gallery
ParcelPanel by Channelwill: reduce WISMO tickets, foster customer loyalty, and drive more sales.
Track my orders in real-time and resolve exceptions before customers complain. Automatically send shipping notifications to keep them informed. Create a branded, multilingual order lookup page with rich customizations—no more “Where is my order?” questions. Boost sales with a smart upsell system. Access powerful analytics and optimize your shipping solutions. Hide all Chinese origin details with 1 click—perfect for dropshipping. Need help? Contact us via live chat or email, available 24/7.
- Track your orders & last-mile delivery, sync shipping info to PayPal tracking.
- Engage customers with ParcelPanel notifications when order status updates.
- Branded tracking page with estimated delivery dates and more—reduce WISMO calls.
- Hide all Chinese origin details with 1 click, perfect for dropshipping business.
- Smart upsell system, shipping protection, powerful analytics, and 24/7 support.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
German, English, Spanish, French, Chinese (Simplified), Italian, Chinese (Traditional), Swedish, Dutch, Portuguese (Brazil), Czech, Danish, Finnish, Japanese, Korean, Norwegian (Bokmål), Polish, Thai, Turkish, Portuguese (Portugal), and Norwegian
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Loox
- Klaviyo
- Judge.me
- PageFly
- Gorgias
- Yotpo
Categories
Tracking
Notifications
Labels and packaging
Pricing
Free
Free
- 20 orders/month
- Access 1,500+ carriers
- Real-time sync & tracking
- Branded & multilingual tracking page
- Smart dashboard
- Dropshipping mode
- Basic analytics
- Tailored for Shopify
Essential
$11 / month
or $108/year and save 18%
$0.05 per additional quota
- 200 orders/month
- AI product recommendations
- Post-purchase EDD
- Custom shipment status
- Shipping notifications
- Discount upsell
- Shipping protection
- Advanced analytics
7-day free trial
Professional
$59 / month
or $564/year and save 20%
$0.05 per additional quota
- 2,000 orders/month
- Auto-translate tracking details
- Pre-purchase EDD
- CSV & PDF export
- Klaviyo, Gorgias, and Yotpo integrations
- Zendesk, PayPal integrations, and more
- API & Webhooks
- Remove ParcelPanel branding
7-day free trial
Enterprise
$479 / month
or $4,548/year and save 21%
$0.05 per additional quota
- 25,000 orders/month
- Dedicated tracking channel
- Custom integrations
- Customer success manager
- Dedicated onboarding manager
- Dedicated priority support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (5,204)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its efficient shipping communication, praising its quick setup, customizable features, and support for multiple carriers. They appreciate the real-time updates and automated notifications that enhance customer satisfaction. The customer support team is noted for being responsive and helpful, assisting with customization and issue resolution effectively, making it a valuable tool for e-commerce operations.
Great customer support, had a question regarding a small issue. They promised to look into it and 2 days later I received an e-mail that it had been solved. Instead of providing a solution so I could fix it myself, they already fixed it for me. So obviously I am really satisfied with everything!
A must have tracking app for any Shopify store! It helps reduce customer support work about order status since the automated notifications keep customers informed. Plus the support team is responsive and super helpful. Highly recommended!
I've been using Parcel Panel across all my Shopify stores, and I can confidently say it's the best order tracking app out there! It helps me so much on a daily basis that I simply couldn't manage without it anymore.
Today, Cecilia assisted me with incredible patience, kindness, and professionalism. I truly appreciate her support, and I want to thank her for being so helpful. The customer support team is always responsive and efficient, making the experience even better.
Parcel Panel is one of the most essential apps in my Shopify toolkit, and I highly recommend it to any e-commerce business looking to provide a seamless tracking experience for their customers. An absolute must-have!
Support
App support provided by Channelwill.
Or visit their support portalFeatured in
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