Avis (73)
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Parcely is just brilliant! Easy to setup and if there are any questions, friendly support helps immediately to setup everything.
Excellent support for Shopify store integration, everything was done by support without extra cost.
Perfect!
Always ready to help :)
Great app and greater helpdesk! In a day - I will repeat 1 day(not a few hours only because of me) they set the whole shipping possibilities. I am glad about the service, and I am glad about the look of the app. It was a great-great help for me!
Thank you for the review. I'm glad we could set everything up fast for you.
Great app, highly recommented! Thank you for quick set-up support! It solved the our long-standing problem to offer parcel locker pick-up option to our customers.
Thank you for the kind words, we are happy to help :)
We have been searching for shipping solution for some time and i must say, that parcely.app solve all the problems, other apps couldnt. Big + is widget in the cart (not at the end of the checkout).
We needed support assist, because of some bugs cause by errors in our site code. Support solved it really fast, even set up whole checkout process, so it will work perfectly.
They are real pros! :)
Cheers
Thank you for the kind words and for using our free app setup service :)
Great app for shipping, takes some time to understand it, but when you do, or in our case Erik from support helped us, which was just perfect, solved all of our problems in such short space of time. Would recommend to everybody any day of the week.
Thank you for turning to our support. Yes, app can seem to be complicated at first because it offers so many shipping related options. We are always happy to set the app up in the store without any extra charge.
So far I´m really pleased with the app. But the amazing thing is that they helped me set it all up for free. It made my life so much easier. They really worked with me and thought through the process. Thanks! Recommend.
At first, I was a bit confused about the Parcely setup, because I couldn't add the Widget to my cart page. I was surprised that the Parcely team offers free help to set up the app. So they solved it very fast for me.
Thank you for reaching out to us, we are always happy to help as themes can be different and app setup can seem to be overwhelming at first :)
Great support - Fast & effective! Recommend. The support team helped to set-up complex custom shipping rates.
Thank you for the recommendation. We are always happy to help merchants to set up the app itself and configure the needed shipping methods without any extra charge.
Great support, Thanks, Erik! Unfortunately the app does not generate labels if payment has not been captured. We will wait for an upgraded version to be able to offer more parcel providers.
Thank you for your review. The current logic is that the app will send order data to the service provider system after the order is in paid status. This ensures that the order is never shipped without payment.
The only exception is a COD (Cash on Delivery) order. In this case, the order is sent to the service provider system with special COD settings. This will ensure that the shipping provider will ask for a payment from the customer before giving the package over.