Recenzje (73)

Ogólna ocena
4,6
Liczba recenzji z daną oceną
  • 93% ocen to oceny z 5 gwiazdkami
  • 0% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 7% ocen to oceny z 1 gwiazdkami
4 luty 2023

I didn't use this app, I made it inactive, but it took money every month, and when I wrote to the support why it takes money, they didn't answer anything to explain

Buy in Sweden
Szwecja
12 miesięcy korzystania z aplikacji
Pulsev odpowiedział(a) 6 luty 2023

I checked over and we did answer you 3 times and once even from our employee's personal gmail address. Im not sure why you are not receiving emails.
Please write our support to some other email address and request a refund.
Yes, Shopify app will continue charging you until you deinstall it from your store. Disabling will just hide it from your store frontend.

30 listopad 2022

Great support - Fast & effective! Recommend. The support team helped to set-up complex custom shipping rates.

GEGE
Łotwa
14 dni korzystania z aplikacji
Pulsev odpowiedział(a) 30 listopad 2022

Thank you for the recommendation. We are always happy to help merchants to set up the app itself and configure the needed shipping methods without any extra charge.

28 sierpień 2023

Great support, Thanks, Erik! Unfortunately the app does not generate labels if payment has not been captured. We will wait for an upgraded version to be able to offer more parcel providers.

Ceļotājs
Łotwa
13 dni korzystania z aplikacji
Pulsev odpowiedział(a) 29 sierpień 2023

Thank you for your review. The current logic is that the app will send order data to the service provider system after the order is in paid status. This ensures that the order is never shipped without payment.
The only exception is a COD (Cash on Delivery) order. In this case, the order is sent to the service provider system with special COD settings. This will ensure that the shipping provider will ask for a payment from the customer before giving the package over.

30 marzec 2023

Great support from Erik and the team. They always reply asap and fix the little issues right away. App costs in my opinion are very suitable. You get a reliable, convenient, fast way to process your orders. Plus you get ready to go Parcel Locker integration that fits into Shopify perfectly. Highly recommended!

Nailary.com
Łotwa
13 dni korzystania z aplikacji
Pulsev odpowiedział(a) 30 maj 2023

Thank you for your kind words. We do our best to find ways how to make parcel locker location selecting convenient with Shopify checkout restrictions.

24 luty 2023

The next level of shipping. Great helpdesk, I had some issues but solved fast. The app works fast and smoothly. Thank you.

NEOFABRIK klímaszerelés Kecskemét
Węgry
12 dni korzystania z aplikacji
22 sierpień 2023

I must say parcely.app is great. First of all the widget at the start of the basket, secondly amazing support. Very rapid, straight to the point :)

Capabilities to pay access a variety of courier services and automate exchange is a great plus.

Really recommend using parcely.app for smaller and growing e-commerce businesses. And as a bonus, feel free to use their free offer to set-up the delivery:)

MomsBeYou
Litwa
8 dni korzystania z aplikacji
Pulsev odpowiedział(a) 29 sierpień 2023

Thank you for the kind words. We are always happy to help :)

4 wrzesień 2023

Now I use the Parcely on 2 websites. The app is great and very friendly priced - also good for smaller businesses. A cool way to have a lot of shipping services in your store. The support is pretty fast and everything is flawless. Any of my requests were 100% solved. Thank you.

SPACETRASH design
Węgry
6 dni korzystania z aplikacji
Pulsev odpowiedział(a) 2 listopad 2023

We are happy to have you :)

24 październik 2023

A customer support team you can rely on!

MOTOVEIKALS 21
Łotwa
2 dni korzystania z aplikacji
Pulsev odpowiedział(a) 2 listopad 2023

Thank you for the kind words

21 grudzień 2022

Really good customer service and fast help (in Estonian). We got our issues with Omniva parcel locker shipping all solved within a day. 100% reccommend!

Rustika Landid
Estonia
2 dni korzystania z aplikacji
Pulsev odpowiedział(a) 21 grudzień 2022

Always ready to help :)

9 marzec 2023

Great support and fast integration. I totally recommend them :). We tried to use other apps for the same task, but definitely this is the best one for CEE region.

INFUZE.HU
Węgry
Około 23 godziny korzystania z aplikacji
Pulsev odpowiedział(a) 9 marzec 2023

Always happy to help and thank you for using our free app and shipping methods setup service.