Parla Connect: 1:1 Live Video

Bring the benefits of in-store shopping to your website: higher sales conversion + customer loyalty.

With 1-to-1 live video and chat, connect online customers directly with your sales staff for a human, personal shopping experience. Customers can instantly connect or book appointments. Picture this: a customer browses your site, hesitating before purchase. One click connects them via live video to your team for real-time advice, personalized recommendations, and checkout confidence. That's Parla Connect - turning browsers into buyers through authentic human connection that drives sales.

• Capture real-time customer interest with 1-to-1 live video calls and chat
• Fully customizable: Design your pop-up + button + location on website
• Data: Understand your customer's shopping journey with real-time insights
• Control staff availability: Toggle on/off when your team is available
• Call to Action: Customers can connect on-demand or schedule appointments