Recenzje (10)

Ogólna ocena
3,2
Liczba recenzji z daną oceną
  • 80% ocen to oceny z 5 gwiazdkami
  • 0% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 20% ocen to oceny z 1 gwiazdkami
9 maj 2023

Terrible. After signing up for their free trial, I was confronted with a myriad of issues that undermined its usefulness. Customers began to voice complaints about orders placed via their marketplace that they had not received. Strangely, these orders were not reflected in either my Shopify admin panel or their own administrative interface. (And of course, payments for orders were not sent either.)

In an attempt to investigate this matter, I placed an order myself. To my dismay, I received no updates on its status. Worse still, the company failed to provide essential documents such as an invoice or order confirmation.

As the problems persisted, I decided to cancel my trial to prevent any charges. However, every attempt to access the cancellation page was met with a "505 server error," effectively blocking my attempts to cancel. Multiple efforts to reach their support team were in vain, with no responses whatsoever.

Regrettably, my free trial concluded and, despite my inability to cancel, I was billed for their service. Now, I face the prospect of another helpless charge next month. I've taken steps to file for a chargeback and hope for a favorable resolution.

My recommendation based on this experience is to stay away from this app.

MarulaLab
Stany Zjednoczone
6 miesięcy korzystania z aplikacji
The Good Boutique odpowiedział(a) 10 maj 2023

Hi there,

We're sorry you did not have an enjoyable experience with us. We've investigated and found out that you had ONE customer with the issue.

We've had a technical issue on this specific order due to missing shipping methods. We've sent a full refund to the customer and cancelled your subscription. Please note we did not receive any email or phone calls from you to let us know.

Thanks,
The Good Boutique team.

3 sierpień 2022

Waste of time, it did not approve my store. Spent time entering info and asked for minimum orders of 200.

annizon.com
Stany Zjednoczone
Około 5 godzin korzystania z aplikacji
The Good Boutique odpowiedział(a) 3 sierpień 2022

Hi there,

As stated in our policy and our terms and conditions, we are a marketplace solely focusing on established brands with sustainability at their core & with high customer service.

After analysing your store, we found that you do not match our eligibility criteria, which is why we could not accept your application.

Kind regards,
Partage Marketplace Team