Passport Shipping , 39 recensioner

Helhetsomdöme
4,4
Antal per omdömesnivå
  • 72 % av omdömena har 5 stjärnor
    28
  • 15 % av omdömena har 4 stjärnor
    6
  • 5 % av omdömena har 3 stjärnor
    2
  • 0 % av omdömena har 2 stjärnor
  • 8 % av omdömena har 1 stjärnor
    3
Redigerat 24 november 2023

From our experience of working with Passport the company felt like a scam. Only few of our shipments arrive on time. Often they are 3-4 weeks late and several never arrived. The tracking gives almost no information about the whereabouts of a package. And the shipments go out with shipping companies nobody has ever heard of: Amarex, Fleet Optics, Colis Prive. Who are these companies? Passport, have you ever heard of Fedex or UPS?

Alix of Bohemia
USA
11 månader användning av appen
27 april 2023

So far, I can not get a customer service rep to help. I followed all of the steps to enable DDP international shipping per their setup guide, but it isn't working at all, and I cannot get ahold of anyone at Passport App to assist. I'll update if anyone ever gets back to me via the multiple "support" channels they offer.

Paneros Clothing
USA
10 månader användning av appen
1 maj 2023

The integration messed up the product pricing in my store somehow and was charging customers less based on location. Myself and Shopify reps could not get ahold of anyone from this company to help with the situation. After 3 weeks of no help or response from multiple attempts, I deleted the app and won't be back.

Anoki Beauty
USA
3 månader användning av appen
1
1