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This product page states there's a 30-day free trial. I installed the app and it says there's only a 1-day free trial. Very misleading...
Hi thanks for writing! I took a look, and you installed MagicPass in 2023 so there were no trial days left. When this happens we still offer a 1-day free trial, just in case you need to use our uninstall tools. Hope that makes sense, please feel free to reach out if there's anything I can help with!
Very easy to use and a great way to password protect specific collections. Also, the developer is very helpful and quick to respond.
I installed this app to lock out the online shop, while keeping the rest of the site active. It was a breeze to work with, easy to use.
With a very simple and effective interface, together with a great price structure, MagicPass is a must in my opinion for separating our site into the compartments needed for wholesale and retail selling.
We installed the app thinking that it was $5 / month. However, we learned that if you are a Shopify Plus customer it is $95 / month. A great value at $5, terrible at $95.
Sorry about that, I wish I could make this more clear in the pricing section.
We scale pricing for MagicPass because if we didn't, big stores would use an outsized chunk of server resources, so small stores would basically subsidize big stores, which felt wrong.
By asking Plus stores to pay a little more, we ensure everyone is paying for their fair share of server resources. This felt right, and hopefully makes more sense!
Very simple, I only had a couple of pages to protect. Those pages were order forms I created using a third party app, and MagicPass is doing exactly what I need I need it to do. Easy peasy, problem solved--> thank you!
ABSOLUTELY do not add this to your store. I am a brand new small business, and I was looking for an option to help with wholesale orders. I am not yet at the level needed for Shopify Plus. If this is also you, DO NOT TRY USING THIS APP. It will interfere with your marketplaces, and they will removed permissions, which will lose you sales and cost you MORE time. This app locks pages- it absolutely works- HOWEVER. If you are using Google, FB, Pinterest, or Shop- YOU CANNOT USE THIS APP. I installed it, and almost immediately got booted from all of these services. They have merchant guidelines that don't allow for locked pages or products. Further. When I uninstalled the app, suddenly a brand new page pops up and tells you that you have to dig into the code, and remove their code. I am not a coder. I was livid that the app doesn't uninstall completely on it's own. Luckily, I did have an older copy of my site saved- I do this religiously every few days- and I reactivated it. And then spent time I don't have, updating what I had adjusted over the last few days. Finally. I got an email today, telling me I still have active code- which I don't- and that I have to reinstall the app, and then delete it again. I REFUSE. I lost time, and sales yesterday because of this app, and I am not giving you a chance to mess up my site again. I have deleted the version of the site that had the app installed. The app is not on my app list. I DID go in and look for the code that you instructed me to look for, and it's not there. So. I will, UNDER NO CIRCUMSTANCES AT ALL EVER be reinstalling this app.
Hi! MagicPass does not change any channel settings so I'm confused what happened here.
MagicPass has been around for a few years and this is the first time I've received this report, so any more info would be helpful!
Here are some quick responses but please send me an email so we can figure this out. Can you provide any more information from Facebook et al on why you were removed?
Facebook certainly does not have a problem with password protected pages (it's your site, so you can do what you want), but maybe you were publishing password-protected products to your Facebook sales channel? Since they're password protected, they won't be accessible on other platforms, so probably should not be published there. (You can still publish public products wherever you want, e.g. to Facebook, etc.)
For uninstallation, please use the automated uninstall tool! We seriously say this everywhere. I had to include manual uninstall instructions because it's a Shopify requirement, but you shouldn't need to edit your code.
In the unlikely event you really need to manually uninstall for some reason, please let me know and I can make the edits. It may be worth mentioning, you will not be billed if you reinstall just to use the uninstall tool.
Thank you for taking the time to leave a review, this sounds like a super frustrating experience, and I would like to fix it. Please send me an email!
You can reach me at ed@impress.store - hope to talk soon
Best customer service I've ever received on an app. Ed helped me through my techie issues. Highly recommend.
Sure, can you send me an email with your store domain? ed@impress.store
I tried probably 5 different wholesale apps and this one is not only straight forward and simple to use, its affordable and perfect for my needs
This app gave us exactly what we were wanting for our homeowners. Exclusive access and a great way for them to view everything all in one place.