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I uninstalled this app just two days ago after starting the 30-day free trial but due to limited features and a UI that wasn’t intuitive i uninstalled. Despite uninstalling, I was still charged for a full month. Shopify's policy states that uninstalling should trigger a data deletion request within 48 hours, yet my information was seemingly retained and used for billing. Be cautious—this experience raises concerns about how data and billing are handled after uninstalling.
Magic Pass creates a PW protected wholesale section on my website. They <3 24/7 access to ordering!
This app has been very useful for our needs with keeping certain collections and areas password protected. We ran into a problem that ended up being an issue with another app's customization. Ed from customer service went above and beyond to communicate and walk us through the situation at hand, and he was able to fix the problem.
This app is so easy peasy for controlling who can see certain content. Love it. I've been using it for over a year and never had an issue.
This app is absolutely amazing, I use it to protect payment pages on original pieces on my website. My customers love it, and I feel safe knowing that only they have access to those pages! I will continue using magic pass, and I would highly recommend it to everyone!
Awesome app for wholesale customers!!! It gives me the opportunity to sell retail and wholesale in one website
Terrible app. Items supposed to be on a password protected page show up in search bar (which I then removed to counter the problem), but then would also show up in ''other items you might like'' when customers are shopping. Customers have been able to purchase Items at wholesale price, that should have been password protected. Tried to communicate with the app, with no response. Be aware that they also send an email after you delete the app telling you that you have to redownload the app to uninstall properly. I believe this to be a fraud because they get to keep your private information if you reinstall an app 48 hours after having deleted it. I am VERY frustrated with this app that I've had for over a year. Multiple problems, waist of money and of time.
Hi thanks for taking the time to leave this review! On Sep 14, 2021, in response to feedback like yours, we updated our 1-click uninstall tool to greatly improve its speed and reliability. Regarding search and the "other items you might like" suggestions, unfortunately these are provided by 3rd-party services and MagicPass can't always remove products from this list. Luckily there are some workarounds. Typically you can go into the app settings for suggested products and remove collections, or edit the product tags used for suggestions. And for search, we offer suggestions for filtering displayed results in our app. We hope you'll take another look!
My admin stopped working on this app weeks ago. I have reached out to the support 5 times without any response. The pw side works, but I have no way to add more pages or retrieve passwords.
This is a really good app for me. I have a lot of collections that I am not allowed to share public over social media so this allows me to set a password protected page for only my regular customers to view without having to post the pictures on Facebook etc
I used this app for a special event on our website, tee-luv.com, that required a password protected collection page. Easy to install and worked like a charm. Would highly recommend.