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I installed this app to lock out the online shop, while keeping the rest of the site active. It was a breeze to work with, easy to use.
We installed the app thinking that it was $5 / month. However, we learned that if you are a Shopify Plus customer it is $95 / month. A great value at $5, terrible at $95.
Sorry about that, I wish I could make this more clear in the pricing section.
We scale pricing for MagicPass because if we didn't, big stores would use an outsized chunk of server resources, so small stores would basically subsidize big stores, which felt wrong.
By asking Plus stores to pay a little more, we ensure everyone is paying for their fair share of server resources. This felt right, and hopefully makes more sense!
ABSOLUTELY do not add this to your store. I am a brand new small business, and I was looking for an option to help with wholesale orders. I am not yet at the level needed for Shopify Plus. If this is also you, DO NOT TRY USING THIS APP. It will interfere with your marketplaces, and they will removed permissions, which will lose you sales and cost you MORE time. This app locks pages- it absolutely works- HOWEVER. If you are using Google, FB, Pinterest, or Shop- YOU CANNOT USE THIS APP. I installed it, and almost immediately got booted from all of these services. They have merchant guidelines that don't allow for locked pages or products. Further. When I uninstalled the app, suddenly a brand new page pops up and tells you that you have to dig into the code, and remove their code. I am not a coder. I was livid that the app doesn't uninstall completely on it's own. Luckily, I did have an older copy of my site saved- I do this religiously every few days- and I reactivated it. And then spent time I don't have, updating what I had adjusted over the last few days. Finally. I got an email today, telling me I still have active code- which I don't- and that I have to reinstall the app, and then delete it again. I REFUSE. I lost time, and sales yesterday because of this app, and I am not giving you a chance to mess up my site again. I have deleted the version of the site that had the app installed. The app is not on my app list. I DID go in and look for the code that you instructed me to look for, and it's not there. So. I will, UNDER NO CIRCUMSTANCES AT ALL EVER be reinstalling this app.
Hi! MagicPass does not change any channel settings so I'm confused what happened here.
MagicPass has been around for a few years and this is the first time I've received this report, so any more info would be helpful!
Here are some quick responses but please send me an email so we can figure this out. Can you provide any more information from Facebook et al on why you were removed?
Facebook certainly does not have a problem with password protected pages (it's your site, so you can do what you want), but maybe you were publishing password-protected products to your Facebook sales channel? Since they're password protected, they won't be accessible on other platforms, so probably should not be published there. (You can still publish public products wherever you want, e.g. to Facebook, etc.)
For uninstallation, please use the automated uninstall tool! We seriously say this everywhere. I had to include manual uninstall instructions because it's a Shopify requirement, but you shouldn't need to edit your code.
In the unlikely event you really need to manually uninstall for some reason, please let me know and I can make the edits. It may be worth mentioning, you will not be billed if you reinstall just to use the uninstall tool.
Thank you for taking the time to leave a review, this sounds like a super frustrating experience, and I would like to fix it. Please send me an email!
You can reach me at ed@impress.store - hope to talk soon
Very simple, I only had a couple of pages to protect. Those pages were order forms I created using a third party app, and MagicPass is doing exactly what I need I need it to do. Easy peasy, problem solved--> thank you!
Best customer service I've ever received on an app. Ed helped me through my techie issues. Highly recommend.
Sure, can you send me an email with your store domain? ed@impress.store
I tried probably 5 different wholesale apps and this one is not only straight forward and simple to use, its affordable and perfect for my needs
I installed this app, put a tag to my name and logged in to the account with my email-address and password. I tried to order a book with discount, but it offers me only the full price. No discount is seen.
Hi, let's get this figured out! We use Shopify’s discount codes, which display on checkout. Could you click “check out” and confirm the discount is shown there? Please send us an email, we would love to help!
This app gave us exactly what we were wanting for our homeowners. Exclusive access and a great way for them to view everything all in one place.
Please DO NOT download this app. I uninstalled it and now none of my product pages work. I would avoid at all costs. Honestly.
Please reinstall, and click “More actions” > “Remove from store” before uninstalling. You won’t be billed for reinstalling. We’ve reached out via our customer support to see if you need any help.
We also sent you an email with these instructions when you uninstalled, just search for the subject “IMPORTANT: Uninstall MagicPass” for more Information.
If you need extra help, this is also mentioned in the Help Guide section of our app.
I uninstalled this app just two days ago after starting the 30-day free trial but due to limited features and a UI that wasn’t intuitive i uninstalled. Despite uninstalling, I was still charged for a full month. Shopify's policy states that uninstalling should trigger a data deletion request within 48 hours, yet my information was seemingly retained and used for billing. Be cautious—this experience raises concerns about how data and billing are handled after uninstalling.
Says $5/month but when I tried to download it only offers $99/month. Quite a difference in fees. That coupled with complaints about a 1 day trial, I'm not going to risk it.
Instalé la aplicación para probarla y debido a que no cumplía con mis expectativas la desinstalé. Luego de hacerlo me enviaron un mail diciéndome que, para que quedara bien la desinstalación, debía volver a instalarla y me enviaron instrucciones de la desinstalación manual. Seguí todas las instrucciones, que incluyeron borrar archivos y datos del código, como el archivo: snippets/password-protect.liquid. Me enviaron todo eso en una guía en este link: https://passwordprotectedpages.upsell-apps.com/help/uninstall?utm_swu=9692 Eso generó ahora un problema en mi página, pues ahora no puedo hacer uso de contraseñas en la Configuración del tema de la página, por que al haber borrado ese archivo, como ellos me dijeron, ahora mi página arroja el siguiente error: Liquid error: Could not find asset snippets/password-protect.liquid Les envié un mensaje a su soporte y van un par de días que no recibo respuesta ni solución a este error que por instrucciones de ellos se dió. Ojalá me ayuden a resolver pronto el problema, por el momento no la recomiendo. ACTULIZACIÓN 8-NOV-2021 Luego de que puse mi reseña me enviaron un mail para ofrecerme solución. Me pidieron volver a instalar la aplicación y ellos se encargarían de corregir. Al hacerlo mi página se pudo volver a ver y borré la aplicación luego de que me contestaron que ya estaba todo en órden. Agradezco la atención pues finalmente se pudo resolver mi problema. Gracias!
Had issues with the discount not working, contacted customer service several times with no response. Be prepared when you uninstall this app to go through pages of code to remove their CSS. super annoying. Do not recommend.
Hi thanks for taking the time to leave this review! on Sep 14, 2021, in response to your feedback, we updated MagicPass to dramatically simplify how it integrates with your theme. Additionally, we've updated our 1-click uninstall tool to greatly improve its speed and reliability. We hope you'll take another look!
I love how the app was easy to set up and protect the collection I wanted for my Tshirt party; however, the discount is not being applied when customers enter the protected page. I did a test run and also tried manually entering the code at checkout without success. I hope someone can help me resolve this issue. Thank you.
I removed the app from my store and now all of the pages are blocked. I am missing business because my pages are all blocked and customer orders. I did remove the app as they asked and I'm still having issues. I haven't heard anything from them and it has been two days.
Hi I just wanted to follow up here and make sure you saw my email so we can figure out what’s going on, thanks!
Not good. Impossible to uninstall, makes your webshop lock so customers cant purchase without uninstalling the app which you have to program. Not a good app - stay away.
Hi, I'm sorry you had a negative experience with MagicPass. Unfortunately once the app is uninstalled we lose the necessary permissions to undo our theme changes (which are required for password protection).
We built an automated tool to make this process pain-free. Please reinstall the app (you won't be billed), then click More Actions > Remove from Store. Then uninstall the app again, and that's it!
If you prefer, we also email you a set of detailed instructions when you uninstall. Just search for the subject:
"IMPORTANT: UNINSTALL MAGICPASS."
Thank you!
App did not work on my store at all. Trued adding a password and adding tags neither option worked. Really wanted to like this app but did not.
Hi we sent you an email to get to the bottom of this! Thanks for the review.
I used this app to create a wholesale portal on my Shopify website. It allowed me to password protect my wholesale page and provided the signup form. Super easy.
Very easy to use combined with my shopify account. Great for store owners who want to offer wholesale to other business owners.
I love how easy this platform is to use! I've tried others and they were not user friendly. I highly recommend this one!
i love it. I use it for my wholesale section.
It helps me to manage who has a permission to enter that section.0
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Works pretty well, there is an issue that needs to be resolved. Products marked "wholesale" will still show up in the "collections/all " listing.
A.
Hi there, the "All" collection is built in to Shopify, but you can override it by creating a new, manual collection named "All", with only the products you want to display. I hope that helps!
Love the ease of this process, I was very pleased with the setup and application of this app. Thank you MagicPass
Magic pass has worked great to set up a password protected collection of axes available to World Axe Throwing League venues only. Works great!!
I used this app to help me create a special page for my VIP members to get a first look at the sale. It was one of the only good priced apps. Very easy to use and fast to set up.
I used MagicPass to protect my wholesale page with a password for business owners who shop with me. So easy to use and navigate!
Loved it! It's working really well for a really great price. I'm a small business so I can't afford much, but this does the trick.
So far this app has helped me achieve what i was trying to do seamlessly. I an enjoying the features and it is pretty cool that they offer a trial subscription
This app is an easy an affordable way to seperate my wholesale and retail business. Easy to set up and use. A++
Super easy setup and worked perfectly. I like that it locks pages and products associated to that page. It made it very simple to keep different products available to different customers. Thank you MagicPass!
With a very simple and effective interface, together with a great price structure, MagicPass is a must in my opinion for separating our site into the compartments needed for wholesale and retail selling.
Its great,thankyou for this app crnt wait to rep the benefits for my business vip kids and family !!!
So far works great. Great tool to use to separate special customers from VIP_ customers. Simply Magic.
I used this app to set up wholesale pricing in my Shopify store and it works like a dream! I love how I can choose between passwords or individual account access. It has made running that side of my business that much easier!
Way too basic to charge $5/mth. I would be happy to pay if I had the ability to edit the password page.
We do support most modifications to the password page. Just check the box "display message as HTML" then you can enter HTML (including CSS or JavaScript) directly into the message field. If you have any problem making major changes please reach out and we'll try to find a solution. Thanks!
Simple and easy to use, great app! I added this app to my store and it fits in seamlessly
It's simple to use, user friendly and exactly what i needed for my store! Thank you MagicPass! www.nailtechnetwork.co.uk
Exactly What I was looking for! I am able to make customer collections and passcode them. Great app.
So far it seems to work well, very simple and basic. I haven't used it much yet but for the simple purpose I need it for, I think it's good.
its has lock up our site and not you have to remove all the code to fix what a load of ???????????????
We built an automated tool to make this a 1-click process, and sent you an email about it when you uninstalled. It takes about 15 seconds to fix.
Just re-install the app and click "More actions" > "Remove MagicPass from store". You won't be charged for re-installing. Hope that helps!
the fastest easiest app for shopify which allow us to protect pages such as wholesale tab or price list tabs.
Keep it up
The best option available for protecting specific pages with passwords or profile tags. Straightforward, secure and awesome support!
Our store uses Magic Pass to lock content from customers that are not members of our Exclusive Membership Club. It's great for low volume businesses, but most likely won't work for us when we bring in large groups of customers.
We recently added tag-based rules (e.g. grant access to customers tagged with "wholesale"), which we believe will scale much better to large groups of customers. We want to support sites of all sizes so please give it a shot and let us know what you think!
I use this app to protect specific collections & VIP section. It works like a charm! The only downside is that to remove one password protected area, you have to delete all password protected areas and then put them back. All in all, I’m loving this app! I recommend it!
Thanks so much! Note, rather than use "More actions" > "Delete all passwords", you can click the password you would like to delete then scroll down and click "Delete this password." That way you don't need to re-create all your passwords, which I'm sure is a lot of work! Thanks again.
MAGICPASS HAS REALLY HELPED MY STORE. I LOVE THE IDEA OF LOCKING CERTAIN CONTENT AND ONLY BEING ABLE TO BE VIEWABLE BY CERTAIN PEOPLE.
Support took a while but they solved my problem. Thanks!
This app is amazing and allowed me to create a password protected section for my brand ambassadors. Don't believe head over to http://www.therichconnect.com and select brand ambassador portal in the footer. You will not be able to go any further! Ha! Thanks to Magic Pass....But WAIT let us discuss their customer service! I texted the contact number and received a speedy response. I was originally having issue getting the app to work with my landing pages. ED and his team got it done and even made sure it was aesthetically appealing for my site. Thanks Magic Pass Team.
Great app. Simple to setup. It works so far
Very awesome. I needed a way to offer my influencers certain products and discounts without compromising the rest of my site. I am very pleased with MagicPass.
We needed a way to lock down pages. Amazingly no other app can do this. We asked for the feature to be added and within a couple days it was done. Problem solved! Thank you MagicPass.