Patch Customer Retention

Patch Customer Retention

Free plan available. 14-day free trial.
Rating (5.0)
Reviews

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

May 4, 2022

Languages

English

Works with

Shopify POS

Increase revenue with an all-in-one tool that engages, rewards, and retains your customers.

Increase your revenue by bringing your customers back! Patch's automated retention tools make it easy to understand buyer behavior and bring people back, so you make more sales. Features include automated customer journeys, email and text campaigns, website chat, loyalty and rewards, text messenger, review and ratings building, customer analytics and insights, referral program, and more.

Increase your revenue by bringing your customers back! Patch's automated retention tools make it easy to understand buyer behavior and bring people back, so you make more sales. Features include automated customer journeys, email and text campaigns, website chat, loyalty and rewards, text messenger, review and ratings building, customer analytics and insights, referral program, and more. more
  • Loyalty & Rewards - Reward customer actions like joining email lists.
  • Customer Analytics & Insights - Understand your customers and their behavior.
  • Automated Customer Journeys - Automate your retention efforts.
  • Email & Text Campaigns - Reach your customers how they want to be reached.
  • Review & Ratings Building - Establish credibility and increase buyer confidence.

Pricing

14-day free trial

Patch 14-Day Trial

Free

  • Fully unlocked trial of all built-in retention tools, including automated customer journeys, loyalty, rewards, email, text, and more!

Patch Retention

$295/month

SMS for .01 per message and MMS for .03 per message

  • $295 base price for up to 29,500 contacts, then only a penny per contact. Automated loyalty, rewards, email, text, reviews, and more!

Patch 14-Day Trial

Free

  • Fully unlocked trial of all built-in retention tools, including automated customer journeys, loyalty, rewards, email, text, and more!

Patch Retention

$295/month

SMS for .01 per message and MMS for .03 per message

  • $295 base price for up to 29,500 contacts, then only a penny per contact. Automated loyalty, rewards, email, text, reviews, and more!

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

5 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 9, 2023

The best customer service in the industry. Transition from another platform is seamless. They walk you through everything. You really get the most out of the platform with the use of Email, SMS, and Rewards program being integrated. I was hesitant to use a rewards program and give too much away, but now I see that the return is well worth the rewards given.

Reign Boutique
United States
About 1 year using the app
November 13, 2023

Patch's pricing made it a no-brainer for us to give it a try, and now as our business has grown, Patch has scaled with us. I appreciate that the pricing ensures that we pay only for what we need when we need it. Other marketing platforms had low-cost plans that didn't offer enough or expensive large enterprise plans. Patch's pricing was perfect for the businesses right in between.

DanaClaireBooks
United States
28 days using the app
May 26, 2023

The customer service team has been incredibly helpful with the transition! The segmentation ability and analytics they provide have changed a lot of how we use email and helped us become much more effective!

Happy Happy Houseplant
United States
4 months using the app
November 9, 2022

Decided to switch over from MailChimp to Patch. I thought it was going to be a major undertaking but the onboarding and hands-on setup we received from the Patch team was remarkable. Recreating all of our email flows, adding SMS into our strategy, and incorporating new — and in our opinion — much better triggers; it was all well worth the effort. We feel like we have a true system that allows us to have a much more holistic view of our business than we did before. The ability to slice and dice data is also leaps and bounds better than MailChimp and other platforms we have used. Highly recommend Patch and their team!

Two Roads Hat Co.
United States
6 months using the app
August 16, 2022

Really an amazing app, integration was seamless. We love that it has the ability to email and text our customers from the platform and great rates on messaging. Patch is super easy to use, we can email and text our customers from the same place, their built-in Loyalty program has boosted our retention and onboarding was a breeze with their hands-on support. The team is great and we're super happy so far!

ThePicklrShop
United States
2 months using the app

About this app

Launched

May 4, 2022

Languages

English

Works with

Shopify POS

Built by Patch Customer Retention

About Patch Customer Retention

5.0 average rating

2 years building apps for the Shopify App Store

PO Box 376, Kaysville, UT, 84037, US

Support

Send a message

1-888-605-4429

success@patchretention.com

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