Patch Customer Retention

Patch Customer Retention

Free plan available. 14-day free trial. Additional charges may apply.
Rating (5)
Reviews

Highlights

Built for your business
  • Works with the latest themes

About this app

Launched

May 4, 2022

Languages

English

Fits seamlessly into

Point of Sale

All of the tools you need to grow your loyal customer base by reducing churn and driving higher LTV.

What would it mean if every customer returned one more time? What if you could bring them back one more time per year? One more time per month? Per week? With your customers split into segments, Patch offers tools to drive engagement with two-way texting, email marketing, behavior-driven offers, abandoned cart alerts, and more. Engagement plays a huge factor in whether or not your customers become repeat purchasers. Patch helps your business to stay top of mind with your customers!

What would it mean if every customer returned one more time? What if you could bring them back one more time per year? One more time per month? Per week? With your customers split into segments, Patch offers tools to drive engagement with two-way texting, email marketing, behavior-driven offers, abandoned cart alerts, and more. Engagement plays a huge factor in whether or not your customers become repeat purchasers. Patch helps your business to stay top of mind with your customers! more
  • Automated Customer Journey Mapping - Behavior-driven actions and triggers
  • TextChat - No more dropped chats. Keep the conversation going from anywhere
  • Loyalty & Rewards - Incentivize customer behaviors that drive revenue
  • Email & SMS - Dynamically send both Email and SMS messages all from one platform
  • Advanced Data & Analytics - Recency, Frequency, Monetary (RFM) Analysis + more!

Pricing

14-day free trial

Patch Trial

Free

  • Data & Analytics - RFM Analysis - CRM
  • Step #1 - Use Patch to identify the Lost and At-Risk Customers who have leaked out of your bucket!

Patch Pro

$295/month

SMS for .01 per message and MMS for .03 per message

  • A penny per contact, $295 covers up to 29,500 contacts
  • Automations
  • Email
  • Loyalty/Rewards
  • TextChat
  • RFM & Analytics
  • Referrals
  • Reviews
  • *SMS/MMS

Patch Trial

Free

  • Data & Analytics - RFM Analysis - CRM
  • Step #1 - Use Patch to identify the Lost and At-Risk Customers who have leaked out of your bucket!

Patch Pro

$295/month

SMS for .01 per message and MMS for .03 per message

  • A penny per contact, $295 covers up to 29,500 contacts
  • Automations
  • Email
  • Loyalty/Rewards
  • TextChat
  • RFM & Analytics
  • Referrals
  • Reviews
  • *SMS/MMS

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

2 reviews

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
November 9, 2022

Decided to switch over from MailChimp to Patch. I thought it was going to be a major undertaking but the onboarding and hands-on setup we received from the Patch team was remarkable. Recreating all of our email flows, adding SMS into our strategy, and incorporating new — and in our opinion — much better triggers; it was all well worth the effort. We feel like we have a true system that allows us to have a much more holistic view of our business than we did before. The ability to slice and dice data is also leaps and bounds better than MailChimp and other platforms we have used. Highly recommend Patch and their team!

Two Roads Hat Co.
United States
Time spent using app: 6 months
August 16, 2022

Really an amazing app, integration was seamless. We love that it has the ability to email and text our customers from the platform and great rates on messaging. Patch is super easy to use, we can email and text our customers from the same place, their built-in Loyalty program has boosted our retention and onboarding was a breeze with their hands-on support. The team is great and we're super happy so far!

ThePicklrShop
United States
Time spent using app: 2 months

About this app

Launched

May 4, 2022

Languages

English

Fits seamlessly into

Point of Sale

Built by Patch Customer Retention

About Patch Customer Retention

5 average rating

1 year building apps for the Shopify App Store

Support

Send a message

18886054429

success@patchretention.com

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