Pay What You Want

Honestly, one of the best support experiences I’ve had. They replied fast, understood the issue right away, and actually tried to help instead of sending copy-paste answers. I was stressed because my customers couldn’t complete their purchases, but the support team stayed patient and kept working on it. Really appreciate the time and effort they put into fixing everything. Thank you again for the help!

I ran across a few tasks I could not quite get to work the way I wanted. I contacted support and they had it all fixed and working from end of day business when I send in my request to mid day the next day. They worked "live" with me until all my concerns were met and my Pay What You Want Donation page is working GREAT.

Thank you to the team.

Within minutes, they had our site live and running, giving us the ability to honor our brother, bring our community together, and start collecting donations during one of the most difficult times in our lives. Their speed, care, and professionalism made all the difference when we needed it most.

The plugin is great, but the real value is the support team. Fast, knowledgeable, and effective responses. Knowing there's a team always there when you need them makes all the difference for a store owner. Highly recommended.

Some of the most responsive customer service I've ever experienced. They solved the issue that was solvable immediately and provided an explanation for the issue we had that was a Shopify limitation (not an app limitation). I highly recommend. NOTE: If you use an app for event booking such as CoAttend, you may run in to compatibility issues due to Shopify limitations. Use the free trial period to test it out. Their people were so responsive I had all the answers and help needed in 1 day.

We have been using the PWYW app on our site since 2021. We utilize it as a "pay invoice" tool for customers to prepay for services. We bill them an amount, and they can manually enter and pay the invoice online. This provides a convenient way for customers to pay independently. The app handles this process perfectly. The support team has also helped to resolve my issues quickly. Most issues have been related to Shopify updates.

We have been using the PWYW app on our site since March 2023. We utilize it as a "pay invoice" tool for customers who order custom products or services not listed on our site. We bill them an amount, and they can manually enter and pay the invoice online. This provides a convenient way for customers to pay independently. The app handles this process perfectly. Occasionally, when we update our theme, we encounter compatibility issues with the app, but the support team resolves them quickly. We believe this is the only app on Shopify that can be used as a "pay invoice" tool.

This app is incredible and more importantly their customer support and service is amazing! PWYW takes care of all of our donation functionality requirements and it it is the only app available on shopify that provides this solution.

Their team is super kind, they went so much out of the way to do all the customisations for us, even helped us with our theme changes.

Much recommended to anyone in need of a donation functionality. I have tried all apps on shopify but none is like Pay what you want

The app does exactly what we need it to do. The support is also brilliant, prompt replies via WhatsApp to help with an issue that we ran in to, which was more to do with our theme rather than the app.

Great app, easy to use, and support replies very quickly.