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Its easy to use and the price is fair. But it is too slow. I hope you can get it faster. Actually its useless for me.
Hi ,
We have sent you a couple of emails but did not get any response from you. Please let us know about issues you have faced with the help of screenshots or videos so that we can resolve your issues ASAP. Thanks
This app did exactly what it was required to do. It is very easy to configure, with everything in one place. You do not have to jump in and out of seperate product pages, everything is managed in one place. Also it is very kind to your data, and worked well with a separate syncing tool we use. Our orders came across properly and everything just worked. The team at Extendons are great to deal with. They are very responsive and accommodating. All round, a great customer service experience. I can't recommend this app enough.
We are a nonprofit that needed a way to allow donors to contribute a custom amount (in addition to some pre-defined dollar amounts). This app worked beautifully for that! We ran into one snag where one of our custom fields was not being saved and displayed within the cart (we include a field where donors can leave a comment honoring someone in particular with their contribution). We wrote the developer and they had it fixed in under 24 hours. Highly recommend!
Their customer support team has been very helpful even in their off time and the app is running smoothly.
We needed help setting up the APP and Muzammil Malik was very helpful and patient with us. Great customer support!
Working as expected. Had a minor code issue with another plugin, but the support quickly fixed it. Its doing what I wanted.
Setting up the app was a bit confusing so we had to do trial and error. We were finally able to set it up so we did a trial run. App took awhile to update on the live site every time you go to the products where the setting is applied. We sample purchased items in our website and we did not notice that it created a new product listing every time we "pay what we want" for the item. We did not notice this immediately. So we launched our new product not knowing this, customers paid the amount they wanted but NEW products were added based on the amount paid by previous customers. This affected product listings and in turn, affected inventory count. Actual purchases exceeded the stocks (which are limited) we have for the item so we had to manually double check what are the final quantity of purchases and how many we have to do so that we can meet the excess. Luckily, we noticed immediately and we only exceeded around 10 - 15. We immediately disabled and deleted the app, updated product information and the like while customers are rushing in the site and making their purchase. I hope that you could improve further on your app and address the concerns we have mentioned so that in the future, problems like this will be prevented. We do not know why new product listings appeared every time customers pay for what they want, and I think this should not be the case. Please fix this, thank you.
Such a great app in theory, but slows site speed wayyy down. Everything takes a very long time to load, making my site unusable, which defeats the purpose. Hopefully the developers can figure out a way to ensure it loads quicker.
I had some figuring out to do, but the team was extremely responsive and helpful. The developer wrote custom code to fix variant display issues very quickly and explained the whole process. I'm very thankful!