PayTrackster ‑ Paypal Tracking

Edit: I am seeing some tracking info syncing to PayPal now, but my orders remain on hold. I have amended the rating for now until I can determine what the reason is.

So far, it does not work. I can see in the app that it is recognizing orders, it is showing the tracking information, but none of it is syncing to PayPal and I know have money on hold. I have reached out to get help and I'll be happy to update this review if it works, but at the moment it doesn't and there aren't many settings in the app that look like could cause the issue.

Great app, especially for being free! But, suddenly stopped working a few days ago - 500 Server Error.

Hoping they can get this resolved soon.

Installed this app today and seems to be easy to setup . I had 2 orders in my shopify account that had a tracking in the order page but not in Paypal .

the 2 old order did not show in trackerster but I will wait to to see some new orders coming.. my store still new and I am doing many tests for the apps ..

when installed I got the error message 500 with black screen . which I though it did not connect my paypal ..I tried to connect again but it seems it was already connected. I will give it some times to see how it going to work..

good luck if this app is good.

As simple as you can possibly get but gets the job done. Keeps Paypal from holding back money. Would love to see an option to back-populate x-days, but doesn't take anything away from this awesome app.

EDIT: Support got back to me, but we already changed to a different app. Reasons for lack of response seemed reasonable (spam filter issue) so we're upping to a neutral 3 stars, as they were responsive once they found our message.
--- Original Review
App did not work. Contacted support twice, got zero response. Would not recommend this app, less so due to lack of functionality, but more so due to lack of support when trying to get assistance.