PayWhirl Subscriptions

PayWhirl Subscriptions

Rezensionen (242)

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 93 % der Bewertungen sind 5 Sterne
  • 3 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
1. März 2021

We are yet to test out using the app but the customer service so far has been amazing. The team are super responsive and took the time to understand what we needed help with. We will be a long-term customer if we continue to get outstanding service like this!

Riley
Irland
Etwa ein jahr mit der App
Bearbeitet am 17. November 2020

I am so excited to use this app and the customer service is fantastic! Most of the automatic snippet installs worked with my theme, but two didn't (due to my theme not the app), so I contacted customer service, heard from them in less than 12 hours and they had it fixed for me for free within a short time.

Tandem For Two
Vereinigte Staaten
Etwa ein jahr mit der App
2. Februar 2021

I am so happy with this app!! We sell a quarterly subscription box and had developed this internal procedure for managing subscribers via a waitlist that was complicated and messy. We didn't want to end up with wonky billing cycles (i.e. someone being billed months before they actually received anything). Paywhirl added the feature to be able to adjust billing cycles, which is a game-changer that simplifies our business so much! Someone can join anytime, then we can adjust future billing dates to be two-weeks before we ship. Everything else within the app works great too. Customer service has been SUPER responsive when I've had a question. Highly recommend!

Moxie Bradshaw
Vereinigte Staaten
Etwa ein jahr mit der App
Bearbeitet am 1. März 2021

I used this app for my candle subscription and I love it! My candle subscription is something my customers have been asking me for.

Jenny Bean
Vereinigte Staaten
Etwa ein jahr mit der App
26. Januar 2022

A great app! We have been using this for quite some time and have had no issues - customer support is also great.

ROCKJAW®
Vereinigtes Königreich
Etwa ein jahr mit der App
Bearbeitet am 14. Februar 2024

Very versatile, and their support is very helpful.

CSEP Store
Kanada
Etwa ein jahr mit der App
PayWhirl Inc. hat geantwortet 13. Februar 2024

Hi,

We're genuinely sorry to hear about the difficulties you've experienced with our app, especially regarding the translation features. We understand how important it is for your store to serve customers in multiple languages effectively.

To address this, we're committed to working closely with you to find a solution. Could you please email me directly at larry@paywhirl.com? I'll personally ensure that we prioritize the translation issues you've highlighted and explore every possible way to tailor our app to better meet your needs.

Thank you for your feedback, as it is essential in helping us improve. We're looking forward to resolving this promptly for you.

Best regards,
Larry

21. Februar 2023

Paywhirl is an excellent app. It has all of the features that I need for my subscription box business. The customer service is also top notch. I highly recommend them!

Cheerful Cutters by The Cheerful Baker
Vereinigte Staaten
Etwa ein jahr mit der App
22. Januar 2021

Tricky to set up on your own, but thankfully Sergey helped me for an hour on a Friday night and went above and beyond to make sure it was working correctly. So far, so good! Very excited to use PayWhirl and hopefully we have many buyers choosing the subscription option.

Layer Origin Nutrition
Vereinigte Staaten
12 monate mit der App
4. Januar 2021

Great customer service! I initially tried to use BOLD subscriptions but had issues with their support. PayWhirl does exactly what I need and their customer service is awesome! Would reccommend this app! Thanks guys!

As Of Latte
Vereinigte Staaten
12 monate mit der App
4. Januar 2021

So far so good! Easy to install and it looks great once installed. There was a few things a bit more technial, but the support team did a great job helping me out.

Coco Shop
Kanada
12 monate mit der App