PayWhirl Subscriptions
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This App is truly terrible, I lost many regular customers as this app has a bug where it stores your customers cards and then empties their accounts. Avoid!
We're sorry to hear about your experience with PayWhirl. We help thousands of merchants process subscriptions and other types of recurring payments successfully on Shopify. Upon reviewing your account, it looks like the issue stemmed from a unique scenario whereby your account was paused due to nonpayment and then resumed after several months of inactivity. Because your subscriptions were still active, it caused some customers to be billed for the months while the app was inactive after you resumed service. However, this could have been avoided easily by pausing subscriptions during the months you weren't shipping or reviewing your account before continuing service. Our support team is always happy to assist or answer questions from merchants and is available via live chat, phone, or email if you want to circle back.
Big shout out to the PayWhirl support team for working swiftly and easily with our developer to get us up and running! Thanks so much!
PayWhirl is allowing us to effectively manage our memberships. The team continue to add new features to improve the functionality of the app and enable greater control of how we interact with our members in terms of their renewals.
Tech support is awesome I love the fact they include pictures of your site along with instructions.
Paywhirl was extremely to use, and even when I had problems i reached out to the team and they solved my issue very promptly highly reccomend!
So far so good, I haven’t had any sales yet so can’t review the entire process yet. Installation went smooth, a few emails to fix an issue, but overall- great customer service
Very easy to install, just read the instructions. haven't started selling subscriptions yet, but I set it up to get ready for when I launch. Thank you
It just works! Want a subscription on one variant and not the other? Easy, done - just untick a box! On ReCharge you need custom coding and if you move the variants around, then it doesn't work. It is cleaner looking, no issues whatsoever. Support is fantastic too
Just the subscription app I've been looking for -- and I've tried a few! Installation is straightforward and the customer service/support from Ryan has been A plus.
The App looks and works great! The support team is super responsive and helpful too. Highly recommend!