PayWhirl Subscriptions

PayWhirl Subscriptions

Avis (253)

Note globale
4,8
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
7 septembre 2022

This App is truly terrible, I lost many regular customers as this app has a bug where it stores your customers cards and then empties their accounts. Avoid!

Junipers
Royaume-Uni
Plus d'un an d’utilisation de l’application
PayWhirl Inc. a répondu 7 septembre 2022

We're sorry to hear about your experience with PayWhirl. We help thousands of merchants process subscriptions and other types of recurring payments successfully on Shopify. Upon reviewing your account, it looks like the issue stemmed from a unique scenario whereby your account was paused due to nonpayment and then resumed after several months of inactivity. Because your subscriptions were still active, it caused some customers to be billed for the months while the app was inactive after you resumed service. However, this could have been avoided easily by pausing subscriptions during the months you weren't shipping or reviewing your account before continuing service. Our support team is always happy to assist or answer questions from merchants and is available via live chat, phone, or email if you want to circle back.

16 décembre 2020

Big shout out to the PayWhirl support team for working swiftly and easily with our developer to get us up and running! Thanks so much!

Bossa Bars
États-Unis
17 jours d’utilisation de l’application
14 juillet 2022

PayWhirl is allowing us to effectively manage our memberships. The team continue to add new features to improve the functionality of the app and enable greater control of how we interact with our members in terms of their renewals.

ANH International
Royaume-Uni
Plus d'un an d’utilisation de l’application
Modifié le 18 novembre 2020

Tech support is awesome I love the fact they include pictures of your site along with instructions.

Glamorous Eye Candy Cosmetics
États-Unis
14 jours d’utilisation de l’application
13 janvier 2021

Paywhirl was extremely to use, and even when I had problems i reached out to the team and they solved my issue very promptly highly reccomend!

ScotchBoyz
États-Unis
14 jours d’utilisation de l’application
28 novembre 2020

So far so good, I haven’t had any sales yet so can’t review the entire process yet. Installation went smooth, a few emails to fix an issue, but overall- great customer service

ThePastaShoppe
Canada
Environ un an d’utilisation de l’application
8 avril 2021

Very easy to install, just read the instructions. haven't started selling subscriptions yet, but I set it up to get ready for when I launch. Thank you

Vagesty
États-Unis
12 jours d’utilisation de l’application
5 février 2021

It just works! Want a subscription on one variant and not the other? Easy, done - just untick a box! On ReCharge you need custom coding and if you move the variants around, then it doesn't work. It is cleaner looking, no issues whatsoever. Support is fantastic too

Very Craftea
Royaume-Uni
11 jours d’utilisation de l’application
13 novembre 2020

Just the subscription app I've been looking for -- and I've tried a few! Installation is straightforward and the customer service/support from Ryan has been A plus.

Radiant Health Magazine
États-Unis
10 jours d’utilisation de l’application
17 novembre 2020

The App looks and works great! The support team is super responsive and helpful too. Highly recommend!

STOKE PERFORMANCE
États-Unis
8 jours d’utilisation de l’application