PayWhirl Subscriptions

PayWhirl Subscriptions

Avis (253)

Note globale
4,8
Nombre d’avis par note
  • 93 % des avis sont des avis à 5 étoiles
  • 3 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 1 % des avis sont des avis à 2 étoiles
  • 3 % des avis sont des avis à 1 étoiles
7 avril 2021

The app is simple to install and use, sergey was very helpful! Cant fault the service and support.
Thanks.

ukpreppingshop.co.uk
Royaume-Uni
Environ 24 heures d’utilisation de l’application
Modifié le 27 février 2021

PayWhirl makes managing recurring subscriptions TOO easy + their out-of-this-world customer support team = very happy customers/business partners. Definitely a must have addition to your store! Thanks Sergey & team!

Absolute Vitality - Infused with Lion's Mane & Chaga
États-Unis
Environ 18 heures d’utilisation de l’application
24 novembre 2020

I used this app to add Beer Subscription Boxes to my brewery's webstore with weekly, bi-weekly, and monthly subscription options. I was able to set-up and integrate the app into the store by myself, with the help of their installation guide, very easily. I had one problem with a link on the subscriptions dashboard not appearing properly. After messaging on the app's chat function, someone addressed and fixed the issue in a matter of hours. I was surprised because I run a purchased theme that is not in the list of themes the app expressly supports and expected to be directed to a "shopify expert". The integration looks very slick from a customer's view point and the back end is very intuitive. The only function I would add, is to give the subscriber the option of choosing the start date of their subscription. For example, if someone purchases a subscription for someone else as a Christmas gift in November, an option to post-date the first order until December 20th would be helpful.

Brothers Brewing Company
Canada
Environ 11 heures d’utilisation de l’application
10 novembre 2020

PayWhirl has a really good user interface and the support is amazing. The support team helped me to get this project over the line which I am extremely grateful for. For this project we looked at the top 3 subscription apps and these guys were the best.

Roses And Twine
Royaume-Uni
Environ 8 heures d’utilisation de l’application
4 janvier 2021

Just installed the app – great customer service! Seems to work well and be thoughtfully put together.

gato-coffee
États-Unis
Environ 5 heures d’utilisation de l’application
6 janvier 2021

So far so good! Installation with the "Prestige" theme was a little tricky, but they were quick to help and everything is working perfectly. Thank you guys!

terra health & wellness
États-Unis
Environ 4 heures d’utilisation de l’application
13 janvier 2021

Really great service, Paywhirl were able to get us up and running in no time at all. I would recommend Paywhirl for hassle-free setup any day.

3dAnalyzerSoftware
Australie
Environ 4 heures d’utilisation de l’application
17 mars 2021

The app somehow does what it has to do, anyhow, once you deinstall it it leaves massive code in your shop. and that didnt make us happy at all.

AMORI COFFEE
Allemagne
4 jours d’utilisation de l’application
PayWhirl Inc. a répondu 18 mars 2021

Hi,

Sorry about that! We don't have the ability to remove all the code automatically but we are happy to do it for you free of charge. If you reach out to our support (team@paywhirl.com) we can go over the details.

Best,
Team PayWhirl

24 novembre 2023

I just signed up today but customer service was fast and on point. I'm excited to use this app since I know they care about their customers.

Merkaba Sacred Essentials
États-Unis
Environ une heure d’utilisation de l’application
6 octobre 2023

This app can cost your company time and money. Are experienced web development team installed the app as instructed by the videos. And nothing works! So we deleted the app and contacted customer service and never heard back. We have documented everything.

PINK Jasmine Organics
États-Unis
Environ 15 heures d’utilisation de l’application
PayWhirl Inc. a répondu 11 octobre 2023

Firstly, I'd like to sincerely apologize for the inconveniences and challenges you faced while trying to integrate PayWhirl with your Shopify store. We deeply regret that your experience did not match your expectations and, more importantly, that you felt unsupported during the process.

It's concerning to hear that our customer service did not get back to you. We pride ourselves on our customer support, and it's disheartening to know that we missed the mark in this instance. I assure you this is not the norm, and we'll be looking into the matter internally to ensure that such lapses are prevented in the future.

We acknowledge the importance of every single minute in the business world and understand how disruptions can affect operations and trust. If you're open to giving us another chance, I'd like to personally assist you in setting up the app or addressing any specific concerns you might have. Your feedback can also help us rectify the issues and enhance our product to benefit our entire user community.

Please feel free to reach out directly to larry@paywhirl.com, and I will make it my priority to ensure a smooth experience for you.

Thank you for taking the time to share your experience. Feedback, whether positive or negative, helps us grow and serve our customers better.

Warm regards,
Larry