PayWhirl Subscription Payments , 212 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its robust and user-friendly subscription management features. It offers flexible billing schedules, various subscription options, and regular feature updates at no extra cost. The app's customer support is noted for its quick and personalized responses. It integrates seamlessly with Shopify and caters to unique business needs, such as bi-monthly subscription box services. It also allows customers to use reward coupons on subscription orders. Some merchants suggest adding a feature for subscription customers to add-on to their next order.
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Great app with an amazing support team. I have gone back and forth with Sergey & Lincoln who have delivered exceptional customer service and helped us with what we were trying to achieve. The app is great with customization and the team will always try to find a solution to achieve your goals.
Thank you for your wonderful review! We're thrilled to hear that you've had a positive experience with PayWhirl and our support team. It's fantastic to know that Sergey & Lincoln have provided you with exceptional customer service and have been instrumental in helping you achieve your goals. We take great pride in the customization capabilities of our app, and our team's dedication to finding solutions is a cornerstone of our service. Your feedback is incredibly valuable to us, and we're motivated to continue delivering this level of support and innovation. Please don't hesitate to reach out if we can assist you with anything else. Thanks again for choosing PayWhirl Subscriptions.
PayWhirl is a full-featured subscription payment App. With loads of features, it is still simple to use. The support time is quick to respond. I recommend you use it.
Thank you so much for your kind words and for recommending PayWhirl!
If there's anything else we can assist you with or any feedback you'd like to share, please don't hesitate to reach out. We're here to help you make the most of your subscription business!
These guys are Fantastic! They have been extremely helpful in enabling us to transition to their subscription app. Hats off to Chris and Lincoln for helping us get up and running!!!
Absolutely 5 Star!
Been using this app for 4 years and it just keeps getting better and better. Service is friendly, intelligent and helpful.. I ask LOTS of questions and have never been treated anything other than favourably. The people are Respectful and knowledgeable and speak clearly and the app powerful and flexible.
Thank you so much for your 5-star review and for being a loyal user for four years! We're thrilled to hear that you find our service friendly, intelligent, and helpful. Your satisfaction is our top priority, and we're glad you find our team respectful and knowledgeable. We appreciate your kind words about our app's power and flexibility. If you ever have more questions or need assistance, please don't hesitate to reach out.
Best Support team I've seen until now, thank you so much!
Thank you for the glowing review! We're delighted to hear that our support team has made such a positive impact. Providing excellent service is our top priority, and it's heartening to know that we're meeting your expectations. Your appreciation truly means the world to us. If there's anything more we can do to assist you, please don't hesitate to reach out. Thank you for choosing us!
Since starting PayWhirl, subscriptions have been extremely easy. Easy even for my employees! The best part though is the support when I "think" there is an issue. Very kind, they read the issues, quickly respond and make it easy for our customers.
I just wish it worked with our app!
Great app & customer support!
I have a tech person who manages my site and we had an issue and my subscription link wasn't working. However, my tech person was out on a family issue and after me trying to fix myself I opened a chat and within an hour the issue was fixed!! Sergey was amazing!!! I had just launched some ads for my subscription so if this wasn't working would have been a disaster. So Thank You to Sergey for your quick response. I appreciate you!!!
Thank you so much for taking the time to leave such a wonderful review! We understand how critical timing can be, especially when you have ads running, and we're thrilled that Sergey was able to step in and resolve the issue promptly for you.
We pride ourselves on our responsive and effective support, and it’s fantastic to hear that Sergey lived up to this standard. We're here to ensure your subscription services run smoothly, and it’s rewarding to know we could help prevent a potential disaster for your business.
Wishing you great success with your subscription ads and beyond. If you ever need further assistance, we're just a chat away!
Warmest regards,
Team PayWhirl
Paywhirl is great. They're team has given us all the support we needed to launch our marketplace on Shopify.
I originally started with another subscription app and I couldn't get the support I needed and in a timely manner. I reached out to Paywhirl and I was eventually pared up with Lincoln, my support person. I can honestly say I have not had customer service this good in a long time! Paywhirl has a seamless scheduling process, and I was able to verbally speak with him during installation all the way through some challenges. Lincoln stepped up and had the small issues fixed within 2 hours. I was amazed!! I had some unique ways I wanted my subscription products to look on the site and Lincoln assisted with an idea, and we ran with it. I love it ! I'm looking forward to my launch and I highly recommend Paywhirl if you need support like I did. 5 stars all the way! Thank you, Lincoln, and thank you Paywhirl for making it possible to speak with a support person!
Wow, thank you for this glowing review! We are thrilled to hear about your positive experience with Lincoln and the support you received. Our team is committed to providing exceptional service, and it sounds like Lincoln truly exemplified that commitment. We're so pleased to know that he was able to assist you through the installation and customization process to get everything just right for your store.
It's great to hear that you’re loving the look of your subscription products on your site, and we are just as excited as you are for your upcoming launch. We always strive to be there when our merchants need us the most, and your kind words affirm the hard work we put into this every day.
Thank you for choosing and recommending PayWhirl! Wishing you phenomenal success with your launch. Please reach out anytime if you need further assistance.
Warmest regards,
Team PayWhirl