PayWhirl Subscription Payments

PayWhirl Subscription Payments

Free plan available. 14-day free trial. Additional charges may apply.
Rating (4.8)
Reviews
Developer
PayWhirl Inc.
178 reviews
3 reviews
Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
3 reviews
July 16, 2021

Lacking in features vs other subscription apps and has bugs.
- Barely any reporting or analytics are available
- no support for customers to swap products
- You have to force customers to create an account before checkout (reduces checkout rate) so they can manage their subscription. No post-checkout account creation prompts.
- Subscriptions renew at a different time from when the customer signed up. Sometimes this can tick over to the next day (your customers will enquire about this)
- I've had subscriptions not being cancelled multiple times - leading to the customer being charged again.
- No upsell or cross-selling features or one-time purchase discounts with subscriptions
their shopify app is severely lacking compared to their external software which is unfortunate. The only positive that this app has is its integration with shopify checkout as opposed to redirecting.

Kim's Beef Jerky
Australia
Time spent using app: 5 months
March 17, 2021

The app somehow does what it has to do, anyhow, once you deinstall it it leaves massive code in your shop. and that didnt make us happy at all.

AMORI COFFEE
Germany
Time spent using app: 4 days
PayWhirl Inc. replied March 18, 2021

Hi,

Sorry about that! We don't have the ability to remove all the code automatically but we are happy to do it for you free of charge. If you reach out to our support (team@paywhirl.com) we can go over the details.

Best,
Team PayWhirl

November 27, 2020

I was excited to try this app, only to find out that it does not support payment plan integration with Shopify. Please update your description. Maybe it will offer that service again in the future. Until then, I had to go with a different app.

Outlandish Experiences
Canada
Time spent using app: About 14 hours
PayWhirl Inc. replied November 27, 2020

Hey there, I think there must have been some confusion because PayWhirl does offer the ability to create payment plans if you'd like to have customers pay for an item with several payments. We're also working on some new features to make this even easier, and they should be released soon. If you'd like I'd be happy to look at your specific use-case to see if we can help. We'd love to earn your business! Please let me know if you have any questions, we're happy to assist.