Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its excellent customer support, ease of use, and customization options. Its subscription management features simplify recurring payments, making it ideal for businesses. Affordable pricing and regular updates are also valued, especially by smaller businesses. Merchants report increased sales and customer retention, as well as streamlined business processes. The app's seamless integration with Shopify, user-friendly interface, and insightful reporting and analytics features are also highlighted.

January 24, 2024

I've been using PayWhirl for over a year now, and I love it. It works perfectly, and tech support is always super fast to respond and helpful whenever I have questions. Highly recommend.

Lavender & Lemon
United Kingdom
Over 1 year using the app
PayWhirl Inc. replied February 17, 2024

Thank you for your kind words and for choosing PayWhirl! We're delighted to hear that you love our app and that our tech support has been fast and helpful. Please let us know if you need anything!

December 19, 2023

Absolutely 5 Star!
Been using this app for 4 years and it just keeps getting better and better. Service is friendly, intelligent and helpful.. I ask LOTS of questions and have never been treated anything other than favourably. The people are Respectful and knowledgeable and speak clearly and the app powerful and flexible.

ART QUILT SUPPLIES - 2 Sew Textiles
Australia
Over 2 years using the app
PayWhirl Inc. replied February 17, 2024

Thank you so much for your 5-star review and for being a loyal user for four years! We're thrilled to hear that you find our service friendly, intelligent, and helpful. Your satisfaction is our top priority, and we're glad you find our team respectful and knowledgeable. We appreciate your kind words about our app's power and flexibility. If you ever have more questions or need assistance, please don't hesitate to reach out.

October 20, 2023

Since starting PayWhirl, subscriptions have been extremely easy. Easy even for my employees! The best part though is the support when I "think" there is an issue. Very kind, they read the issues, quickly respond and make it easy for our customers.

I just wish it worked with our app!

Threaded Lines
United States
Over 2 years using the app
December 12, 2023

Great app & customer support!

PERIOD – Deine Zykluspflege
Switzerland
Over 1 year using the app
November 24, 2023

I just signed up today but customer service was fast and on point. I'm excited to use this app since I know they care about their customers.

Merkaba Sacred Essentials
United States
About 1 hour using the app
October 13, 2023

Paywhirl is great. They're team has given us all the support we needed to launch our marketplace on Shopify.

Cratejoy
United States
4 months using the app
March 7, 2024

I discovered PayWhirl through a trusted friend who has been using it for her subscription program with great success. After exploring its features and capabilities, I found that PayWhirl perfectly aligned with the needs of my business. With its intuitive interface and robust functionalities, I have seamlessly set up and managed my subscription box service.

As my subscription box operates on a bi-monthly basis, I needed a platform that could accommodate this unique billing cycle. PayWhirl's flexibility allowed me to effortlessly configure billing schedules to align with the frequency of my shipments. This streamlined process has not only simplified subscriber management but also ensured a smooth experience for both new and returning customers.

I definitely recommend PayWhirl to anyone needed a subscription payment app!

Blessed Be Boutique
United States
PayWhirl Inc. replied March 12, 2024

Thank you so much for your fantastic review, Blessed Be Boutique! We're thrilled to hear that PayWhirl has seamlessly aligned with the unique needs of your business and that our platform's flexibility has streamlined your bi-monthly subscription box service. It's wonderful to know that our intuitive interface and functionalities are making both subscriber management and customer experience smoother for you. Your recommendation means a lot to us, and we're here to support your continued success. Thanks again for choosing PayWhirl!

February 26, 2024

I started my shop as a subscription-first business and selected Paywhirl after researching my options for some time.

I am happy to say that the decision was a good one, and in the first of operation the business has wildly exceeded my expectations. I am on the highest tier plan now and being able to update the plans as the business grew was invaluable.

Support has always been timely and issues have always been resolved quickly in my experience.

All I would ask is that the developers look into a method for subscription customers to add-on to their next order, that would be a huge upgrade for a business like mine.

Hit Box Sports Cards
Canada
PayWhirl Inc. replied February 28, 2024

Thank you for taking the time to share your positive experience with PayWhirl! We're happy to hear that your subscription-first business has exceeded your expectations in its first year and that our platform has been a valuable asset to your growth.

We're excited to share that we are about to release a 'one-time product' add-on in the coming weeks. This new feature will allow your subscription customers to add products to their next order.

Thank you once again for your review and for choosing PayWhirl. We look forward to continuing to support your business's growth and success!

February 14, 2024

I have been using PayWhirl for over 3 years (I'm surprised I haven't reviewed it before now) and it really is a superb subscriptions app. They are frequently and consistently adding new features and these are always offered to me via the portal at no extra cost. Above everything, their customer service is extremely responsive and helpful. I received a video recording in response to my latest query which was personalised to me and answered my question quickly and succinctly. This allowed me to easily apply the solution to my store with no further questions. There are few instances where I feel compelled to leave a review, but PayWhirl really deserve their 5 stars from me!

Plannerface
United Kingdom
PayWhirl Inc. replied February 17, 2024

Thank you for your fantastic review and for being with us for over three years! We're thrilled to hear you're enjoying PayWhirl and our customer service. We're glad our personalized support has been helpful. We appreciate your 5-star rating and look forward to continuing to serve you. If you need anything, please let us know!

March 14, 2024

Support with these guys is the best I have ever had with any app. Plus the functionality of the app and how it works is perfect and have been using it for about 3 years now and couldn't be happier (haven't had a single problem). Their adjustable pricing structure is just the cherry on top. Thanks guys! My business wouldn't be possible without there great tool!

Nostalgic Groove
United States