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DO NOT INSTALL THIS APP THEY WILL TAKE YOUR MONEY
I have downloaded the app and signed up. Currently in the free trial period 3days.
I am not satisfied with the app and what its able to do. I have contact the company to end my subscription and they will not respond.
This is a Scam as far as i can see as they is NO way to stop your subscription so they will just continue to take your money with no way of stopping them.
Hi there,
Lisa here from HukCommerce. I'm sorry to hear about your experience. I've checked your case, and the app won't charge you if you have used it for less than 3 days. If you want to cancel your subscription, you need to uninstall the app.
Best Regards
Lisa
Most of the attributes are broken, the filters are wrongly mapped, it brings up just draft products... in the end no useful at all
Los campos están mal mapeados, no actualiza el catálogo, es poco intuitiva, realmente bastaron 10secs para ver que es una app que no funciona bien
Hi there,
I'm so sorry you had a frustrating experience!
Our app is designed to work with most Shopify themes automatically, but some Shopify themes have unique code markup that may require some additional settings in the app to be configured.
Our support team is happy to help resolve these issues and has sent you an email to offer assistance. These issues can almost always be resolved in less than 10 mins.
Give our support team a chance to help -> you won't be disappointed 😊
Best Regards
Kien
What a waste! I spend time making the catalogs and doing research, I should ahve seen the reviews. Easycatalog is the highest rated catalog creator in Shopify for a reason and wish I use them from day 1.
Hi there,
We have reviewed your case and it seems that you haven't subscribed to our app, which means you won't be able to use it. However, please be aware that you are eligible for a 3-day free trial of our app.
Best Regards
Kien
Signed up for the free trial, I did not like the app and now there is no way to cancel the free trial and avoid paying for the app.
Hi there,
Kien here from HukCommerce. I'm sorry to hear your experience. I've checked your case, the app won't charge your money if you are using it less than 7 days, the free trial is 7 days so app will charge if you are using it more than 7 days.
Best Regards
Kien
Quiero cancelar esta aplicacion ya que no esta funcionando tan facil para mi pagina y no encuentro donde cancelar esta subscripcion.
Hi there,
Kien here from HukCommerce. I'm sorry to hear your experience. I've checked your case, the app won't charge your money if you are using it less than 7 days, in case you want to cancel subscription you need to uninstall the app only.
Best Regards
Kien
ugly catalogues are generated
Hi there,
This is Kien from the Support team, and I sincerely apologize if you did not receive our response for any reason.
Sorry because we don't know what is your issue so please explain your issue via email then we can assist you.
Best Regards
Kien
Hi there,
This is Kien from the Support team. I sincerely apologize if you haven't received our response for any reason.
We're sorry, but we're currently unaware of the issue you're experiencing. Could you please explain the problem via email? Once we have more information, we'll be able to assist you accordingly.
Best Regards
Kien