This is an aweful app. Not drag and drop at all! Some kind of weird, not user friendly version of excel with no user guide at all. Little wonder it has 4.9 rating when this is the 4th 1 star review I've submitted and somehow they don't have a single 1 star review. Dodgy, dodgy, dodgy!!!
We are sorry that you've found the experience negative. Because our app aims for high customizability, the interface might be quite intimidating at first :) If you need help with getting through the app, our support team is always available through the live-chat system at the corner of the app and is more than willing to help you set up everything free of charge. Our customers always receive this high level of service, thus the Staff Picks and high ratings :)
Please directly reply to the latest email from our team and we can help you set things up right away from there!
AllFetch Support Team.