評價 (5)

整體評分
3
各級評分數量
  • 80% 的評分為 5 顆星
  • 0% 的評分為 4 顆星
  • 0% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 20% 的評分為 1 顆星
2024年5月30日

I tried to speak to developer using every medium available and received zero response. The app does not work correctly and I could not get any help with it. To add insult to injury I have now been charged even though I uninstalled the app before the end of the seven day trial period. Its a shame I really wanted it to work as it was perfect for my requirements.

Unhappy Customer

Canadianbatteries.com
加拿大
使用應用程式 7天
PDF Uploader 已回覆 2024年9月16日

Thank you for your feedback. We're truly sorry to hear about your experience and any confusion around the trial period and support availability. We do respond to every inquiry, so please check your spam/junk folder in case our replies were filtered. We're also improving our chat availability to avoid this in the future.

Regarding the trial period, charges occur after 7 days unless the app is uninstalled before that period ends, but we have processed a refund as a gesture of goodwill.

We take customer satisfaction seriously and are happy to assist you further with any questions or issues you may have. Please feel free to reach out directly to team@pdfuploader.app.