Peel: Retention Analytics

Peel has been a game-changer for our business. We've been able to learn invaluable insights into our business that would never have been possible before.

Setup was straightforward and the Peel team was more than helpful when we needed to implement some custom filters etc. on our account.

They're constantly releasing improvements and new features that are extremely useful and well thought-out (shout out to the new Explore feature, the ability to create reports that combine multiple metrics is amazing).

As can be expected when ingesting and combining data from a wide variety of sources, there have been a few times where a metric has suddenly been incorrect or missing a chunk of data. Every time this has happened, Peel support has been responsive, helpful, and done whatever it takes to diagnose and resolve the issue.

Peel is helping us get more granular with our data and understand the process behind it. Their customer support team has been really helpful and patient with our requests and questions. Extremely useful tool.

Peel has become a staple in our business and has an excellent support team to ensure you get the metrics you need!

We've been using Peel for several weeks now, and I love it! We share the insights to a shared Slack channel and it gives us insight into our sales, which sparks a lot of interesting conversations. Great tool!

UPDATE: I wrote my original review in December of 2019 and Peel's suite of analytics has evolved over the years. I have a dedicated Slack channel to get daily updates from Peel, and I invite our team to see how we're doing from a metrics perspective, using Peel's great analytics. They have continued to improve their reporting and service, as well as their integrations and visualizations. I strongly recommend it for any growing Shopify store!

Peel Analytics is incredibly easy to use and delivers tons of value for the cost. Their automated reporting in Slack proactively surfaces insights in a place where our team already spends a lot of time and what's more, they're constantly iterating and improving the product. Businesses large and small can benefit from using Peel as it makes slicing and dicing your Shopify and business data dead simple.